"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Smartsupp today.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Moving from Smartsupp to LiveAgent?
Getting access to LiveAgent is easier than ever. Migrate to LiveAgent today and you'll get a full-featured customer support solution that works with every important customer channel. Get a solution with plenty of features, integrations, and 24/7 customer support for a great price.
Try it for free
Smartsupp vs LiveAgent Comparison
| Feature | LiveAgent | Smartsupp |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| Knowledge Base | ✅ Yes | ❌ No |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ❌ No |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ❌ No |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ✅ Yes |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Transfer everything you need
Migrate everything to LiveAgent and start using our powerful customer support ticketing system. Provide excellent customer service via email, live chat, call center, social media, knowledge base, and customer portal today.
Would you like to migrate on your own?
LiveAgent offers migration plugins for help desk softwares and we are currently working on a Smartsupp migration plugin. Stay tuned for more information.
What kind of data can I migrate from Smartsupp?
- People
Migrate agents, admins, end users and customers with ease.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields to our helpdesk ticketing software.
Ready to migrate from Smartsupp to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. Our service desk software has everything you need
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Significant savings and ROI
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
Migrate your data from Smartsupp today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
per agent/month billed annuallyMedium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
per agent/month billed annuallyMOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
per agent/month billed annuallyTestimonials
What our existing customers say about us
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"It's a pleasure to have a great portal that improves our customer service. "
"It's a pleasure to have a great portal that improves our customer service. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"It's a pleasure to have a great portal that improves our customer service. "
Ready to migrate from Smartsupp to LiveAgent?
Join thousands of companies that have already switched to LiveAgent and improved their customer support.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
