The text discusses how to request a proposal or more information about software programs such as LiveAgent. It also provides contact details for various customer service teams, including Volusion's ecommerce solution and VICE media company. LiveRamp, a data connectivity platform, offers customer support through call center, social media, and self-service support. LiveAgent offers a multichannel contact center software solution with a focus on providing a seamless omni-channel customer experience, free trial, and 24/7 customer service.
Volusion is an ecommerce solution that offers 24/7 support to entrepreneurs. They provide call center, social media, and self-service support channels. Contact can be made through their hotline, social media platforms, or by filling out a form. Volusion does not offer live chat support. For those who prefer call support, they can contact their helpline.
How to ask your customers questions to get feedback
The article discusses the importance of gathering customer feedback for improving products and services. It suggests five ways to collect feedback: surveys, feedback boxes, company review sites, QR codes, and reaching out directly. It emphasizes the need for short and insightful questions, providing multiple options for feedback, and not asking irrelevant or personal questions. The article recommends experimenting with different methods of collecting feedback to enhance the business.
Help desk software for small business
LiveAgent is a highly-rated help desk software for small businesses that can improve customer satisfaction and boost revenue. The service is fully customizable and scalable, with no setup fees, 24/7 customer service, and a 14-day free trial. Sign up with your company email to get a free 30-day trial.
What should you require from a customer support tool?
Businesses need to prioritize timely responses, seamless interactions, and smooth resolutions to offer great customer service. Customers expect omnichannel support, quick response times, and 24/7 availability. Investing in proactive technologies and making the overall experience more satisfying can improve customer experience. Companies can refer to over 20 resources, including books and podcasts, to improve customer service skills. Good customer service through software can differentiate a company from competitors, increase satisfaction, and lower costs. When hiring for customer support, employers should look for certain qualities and create a knowledge repository for agents. LiveAgent provides various features and integrations for customer service.
This text provides contact details for YourSite's customer support team, including email, phone, and social media channels. YourSite offers online support services such as live chat, email support, and a help center with FAQs and tutorials. It also includes a knowledge base and allows customers to contact customer service via phone for more complex inquiries. YourSite is an online platform that helps businesses create and manage their own websites.
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