"The support team always responded promptly with quick to implement solutions. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Pure Chat today.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Moving from Pure Chat to LiveAgent?
Support your help desk in multiple ways with LiveAgent, a multichannel customer service software. Our customer support solution is fully featured. There are a variety of integrations and 24/7 customer service available. Switch to LiveAgent today and see the benefits for yourself.
Try it for free
Pure Chat vs LiveAgent Comparison
| Feature | LiveAgent | Pure Chat |
|---|---|---|
| Ticketing | ✅ Yes | ❌ No |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| Knowledge Base | ✅ Yes | ❌ No |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ❌ No |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ❌ No |
| Unlimited Tickets/Mails | ✅ Yes | ❌ No |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Transfer your data today
Get access to a solution that can do more than chat. Our ticketing system supports email, the fastest live chat widget on the market, call center, social media, and customer portal with knowledge base. Give it a try today and see how you can benefit from one of the best help desk software in the market.
Want to handle it yourself?
We are currently working on a Pure Chat migration plugin for LiveAgent. Stay tuned for more information.
What kind of data can I migrate from Pure Chat?
- People
Migrate agents, admins, end users and customers with ease.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields to our helpdesk ticketing software.
Ready to migrate from Pure Chat to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. Our service desk software has everything you need
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Significant savings and ROI
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
Use LiveAgent for...
LiveAgent helpdesk software adapts to your company size and industry. We've been helping organizations of all sizes and types. Check what is their experience with using our solution.
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
per agent/month billed annuallyMedium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
per agent/month billed annuallyMOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
per agent/month billed annuallyTestimonials
What our existing customers say about us
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We find LiveAgent to be the best live chat solution by far. "
"We find LiveAgent to be the best live chat solution by far. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Since we are using LiveAgent our response time improved by 60%. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"We see LiveAgent as a great tool for communicating with customers. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"We find LiveAgent to be the best live chat solution by far. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
Ready to migrate from Pure Chat to LiveAgent?
Join thousands of companies that have already switched to LiveAgent and improved their customer support.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
