"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
Looking for a Pure Chat alternative?
Discover why LiveAgent is the best Pure Chat alternative on the market.
No setup fee
24/7 Customer service
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Fed up with your help desk software?
Give your customers more options when it comes to contacting your business. LiveAgent offers email support, live chat, social media, call center and a knowledge base. That way you can truly cover all communication channels. A reliable ticket system organizes your communication logically so you can focus on the important – helping your customers.
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Pure Chat vs LiveAgent at a glance
See a detailed comparison of Pure Chat vs LiveAgent features.
LiveAgent | Pure Chat | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- More Affordable
Save money! LiveAgent is more cost-effective when compared to other help desk solutions.
- Rich on features
With more than 175 help desk features, providing support will be a piece of cake.
- Improved Satisfaction
LiveAgent increases customer satisfaction & improves conversion rates.
A powerful Pure Chat alternative
Live chat is just the beginning of a successful help desk software like LiveAgent. Cover a variety of communication channels easily with a reliable ticket system. A ticket system tracks everything and turns your communication into tickets so you won’t miss anything.
Besides all of the useful tools like email, live chat, social media, call center and knowledge base, LiveAgent also has more than 175 features and over 40 integrations.
The fastest live chat
Live chat is a great tool for providing customer support quickly and efficiently. Therefore your live chat widget should be as fast as possible.
LiveAgent has the fastest live chat widget on the market, with chat displayed speed at 2.5 seconds. Reach and answer your customers with lightning speed!
Get more for less
Yes, you can get everything we’ve mentioned for less than you think. LiveAgent offers three great paid plans packed with useful tools, features and integrations to help your help desk. Great customer support does not have to ruin your budget.
See our pricing plans to find out more!
Looking for a better helpdesk software?
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"It's a pleasure to have a great portal that improves our customer service. "
"It's a pleasure to have a great portal that improves our customer service. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"It's a pleasure to have a great portal that improves our customer service. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
