Looking for a Pure Chat alternative?

Discover why LiveAgent is the best Pure Chat alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Would you like more than just a live chat for your customer support? LiveAgent’s website chat system is the right choice for your business.

Give your customers more options when it comes to contacting your business. LiveAgent offers email support, live chat, social media, call center and a knowledge base. That way you can truly cover all communication channels. A reliable ticket system organizes your communication logically so you can focus on the important – helping your customers.

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Save more with LiveAgent

3 reasons why companies switch to LiveAgent

More Affordable

Save money! LiveAgent is more cost-effective when compared to other help desk solutions.

Rich on features

With more than 175 help desk features, providing support will be a piece of cake.

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Pure Chat vs LiveAgent at a glance

FeatureLiveAgentPure Chat
Ticketing✅Yes❌No
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes❌No
Customer Forum✅Yes❌No
Automation and Rules✅Yes❌No
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
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A powerful Pure Chat alternative

Live chat is just the beginning of a successful help desk software like LiveAgent. Cover a variety of communication channels easily with a reliable ticket system. A ticket system tracks everything and turns your communication into tickets so you won’t miss anything. 

Besides all of the useful tools like email, live chat, social media, call center and knowledge base, LiveAgent also has more than 175 features and over 40 integrations. 

The fastest live chat

Live chat is a great tool for providing customer support quickly and efficiently. Therefore you live chat widget should be as fast as possible.

LiveAgent has the fastest live chat widget on the market, with chat displayed speed at 2.5 seconds. Reach and answer your customers with lightning speed!

Watch the website loading time
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Get more for less

Yes, you can get everything we’ve mentioned for less than you think. LiveAgent offers three great paid plans packed with useful tools, features and integrations to help your help desk. Great customer support does not have to ruin your budget.

See our pricing plans to find out more!

See why companies switch to LiveAgent

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Looking for a better helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

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LiveAgent is a popular choice for companies switching from ZenDesk due to its affordable pricing, helpful support team, and advanced automation features. Users also appreciate the ability to send emails, attach files, and manage emails and chats in one window. The service is stable even on mobile platforms and integrates well with social networks. Many users find LiveAgent to be a valuable tool with good value for money.

LiveAgent is more cost-effective when compared to other help desk solutions and it has more than 175 help desk features and over 40 integrations. See more.

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Users praise LiveAgent for its affordable pricing, helpful support team, advanced automation, and seamless integration with other tools. They also appreciate the ability to send emails, attach files, and manage email flow easily, unlike their previous experience with ZenDesk. LiveAgent's functionality, stability, and mobile features make it the preferred choice over other help desk systems like Freshdesk and Zendesk. The system offers a rich set of functions at a good value, making it suitable for small business owners. Overall, LiveAgent receives positive reviews for its configuration options, responsive support, and customer satisfaction.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

Take your help desk to the next level with email, live chat, social media, call center and knowledge base all within one software.

Looking for a Lucep alternative?

Increase sales and effectively target your audience with CallPage and LiveChat alternative solutions like Huawei, BMW, Yamaha, and O2. These platforms offer efficient communication and support.

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