Compare LiveAgent Account Types

LiveAgent Pricing

Free

Free account with limitations

$0 /mo
  • Custom Domain
  • E-mail Ticketing
  • Contact Forms
  • Automation, SLA, API
  • Forum & Knowledge base
  • iOS & Android apps

Ticket

Full-sized Ticketing Solution

$15 /mo
  • All from Ticket +
  • Live Chat
  • Visitor Monitoring
  • Chat Invitations
  • Feedback Management
  • Multibrand Support
  • Chat Reports

Ticket+Chat

Live Chat on top of Ticketing

$29 /mo
  • All from Ticket+Chat +
  • *NEW* Cloud Call Center
  • Advanced Social Channel
  • Time Tracking
  • Audit Log
  • Advanced Reports
  • Gamification

All-inclusive

All features under one roof

$39 /mo
  • All from Ticket+Chat +
  • *NEW* Cloud Call Center
  • Advanced Social Channel
  • Time Tracking
  • Audit Log
  • Advanced Reports
  • Gamification
List of all features > > > >
Agent seat $0/month $15/month $29/month $39/month
Ticket history 7 Days Unlimited Unlimited Unlimited
E-mail Ticketing 1 Email address Unlimited Unlimited Unlimited
Live Chat 1 Chat button Unlimited Unlimited
Call center support 1 Phone number Unlimited
Custom domain parking
Contact forms
Merge tickets
Split tickets
Custom mail templates
Ticket mass actions
Export tickets
Email notifications
Custom ticket fields
To Solve Algorythm
Canned answers
Business hours
Internal tickets
SPAM filters
Attachments
Basic Reports
Knowledge Base
Customer Forum
Customer Portal
Ticket satisfaction survey
iPhone/Android apps
Feedback management
EU/US Data Center
Rules & Time rules
Departments
Advanced Reporting
SLAs with Reports
Multibrand Support
Contacts & Groups
Load data from your CRM
API & Integrations
Real-time visitors monitor
Chat invitations
Chat Satisfaction Surveys
Video call
IVR
Call routing & transfers
Hardware IP phone
Unlimited call storage
Gamification
Sound configuration $5/month
Facebook $39/month
Twitter $39/month
Instagram $39/month
Viber *SOON* $39/month
Audit Log $9/month
Search & replace $9/month
Time Tracking $19/month
Additional Knowledge Base $19/month $19/month $19/month
Branding Free $19/month $19/month $19/month
Customer Service 24/7 24/7 24/7 24/7
White Glove Setup

To keep your free LiveAgent plan active, login to your account at least once every 21 days, otherwise your account will be automatically suspended.
You can upgrade your free subscription anytime to receive unlimited ticket history, more features, and no limits on number of live chat buttons,
 email addresses, phone numbers and contact forms.

Looking for a better helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019. Stay closer to your customers and help them faster with LiveAgent.

Frequently Asked Questions

Is the Free account really free?

Switching between free/paid plans?

Is my data safe?

What payment methods do you accept?

Aliquote billing for occassional additional agents

Are there any contracts?

Where is my data located?

Fair Use Policy

Have any other questions?

 
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO


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