Enterprise license for corporate clients
LiveAgent's enterprise license perfetly fits the needs of large call centers, multi-national companies, large corporations or government institutions.
LiveAgent enterprise is a supreme cusotmer service solution. All-in-one software to support your customers including email ticketing, real time live chat, built-in call center and social media coverage.
Established in 2007, LiveAgent is one of the first, oldest and most powerful multi-channel help desk software you could find at the moment on the market.
LiveAgent is used by more than 21 000 customers, more than 5 000 leading companies, non-profit and government organizations globally.
Your license includes
Perpetual / downloadable license installed on your server
VIP support and assistance
Free product updates for 12 months
6 benefits of Enterprise license
Our dedicated team is ready to install Enterprise license of LiveAgent on your preferred server to make sure all is properly configured and working in your server/cloud environment withouth any issues.
Not sure about the hardware setup you need for your load of queries and number of agents? We can design the right infrastructure for your needs starting from simple virtual server up to custom private cloud.
Server environment setup
Even if your environment doesn’t fit LiveAgent requirements, our engineers can install missing software including tools like Apache, MySQL/MariaDB, Varnish, Nginx and Elasticsearch along with their performance tuning.
We highly recommend to keep your LiveAgent installation up to date with the latest releases. You can perform it on your own for free or you can leave it to our team to keep your installation up to date.
We offer additional monitoring services, where we monitor not just the LiveAgent application, but also server environment signals to make sure we know what is happening and to prevent critical situations.
We provide priority support which includes up to 10h of custom development or consulting per month (not transferable between months). Priority clients also receive update builds in shorter intervals.
Standard Support – Free support
30-day money back guarantee
First level answers within 24 hours
Second level answers within 48 hours
Bug fixes delivered in standard releases in intervals of 3-4 weeks
Installation on client's server
Setup and configuration of LiveAgent
|First level support:||24/7 Mo-Sun|
|Second Level Support:||8:00–22:00 GMT+1 Mo-Fri|
|Developers Support:||9:00–16:00 GMT+1 Mo-Fri|