LiveAgent's enterprise license perfetly fits the needs of large call centers, multi-national companies, large corporations or government institutions.
LiveAgent enterprise is a supreme cusotmer service solution. All-in-one software to support your customers including email ticketing, real time live chat, built-in call center and social media coverage.
Established in 2007, LiveAgent is one of the first, oldest and most powerful multi-channel help desk software you could find at the moment on the market.
LiveAgent is used by more than 21 000 customers, more than 5 000 leading companies, non-profit and government organizations globally.
Perpetual / downloadable license installed on your server
VIP support and assistance
Free product updates for 12 months
Our dedicated team is ready to install Enterprise license of LiveAgent on your preferred server to make sure all is properly configured and working in your server/cloud environment withouth any issues.
Not sure about the hardware setup you need for your load of queries and number of agents? We can design the right infrastructure for your needs starting from simple virtual server up to custom private cloud.
Even if your environment doesn’t fit LiveAgent requirements, our engineers can install missing software including tools like Apache, MySQL/MariaDB, Varnish, Nginx and Elasticsearch along with their performance tuning.
We highly recommend to keep your LiveAgent installation up to date with the latest releases. You can perform it on your own for free or you can leave it to our team to keep your installation up to date.
We offer additional monitoring services, where we monitor not just the LiveAgent application, but also server environment signals to make sure we know what is happening and to prevent critical situations.
We provide priority support which includes up to 10h of custom development or consulting per month (not transferable between months). Priority clients also receive update builds in shorter intervals.
From the first day on we immediately heard from our customers that the features of LiveAgent are customer friendly and...
LiveAgent empowers our agents to provide better, faster, and more accurate support through its multichannel help desk and live chat...
Live Agent helped us to achieve 2 important goals: increase customer satisfaction and sales. This tool is very easy to...
We have been using LiveAgent since August and we are really satisfied with the various ways to integrate it into...
Since we are using Live agent we can manage over 17.000 customers with an incredible speed. Our response time increased...
We use LiveAgent mainly to communicate with our Time Tracking software users during the free trial period. Those in software...
I have to say, I have never experienced such a professional customer approach, such a high level of chat communication...
The Workplace Depot
Managing a growing Ecommerce platform, we approached a number of live chat providers to ensure we could give instant feedback...
We use LiveAgent on all of our ecommerce websites to provide our customers with an additional channel of getting in...
With LiveAgentwe’re able to give our customers support wherever they are. Facebook, Email, Chat – it doesn’t matter for our...
I am impressed with the fast and helpful support that was included in the very affordable price for Support Center....
We are using LiveAgent for our E-commerce platform and we are very happy to say we never used something like...
All British Casino
We are running multiple online casino websites like All British Casino. Support is one of the most important parts of...
After extensive research we opted for LiveAgent as we wanted a ticket system with proper reporting tools for our company....
We are using LiveAgent mostly for its chat feature. We like it because it is easy to use and offers...
We love LiveAgent - it makes supporting our customers easy, and as we grow we can effortlessly assign more agents...
We like to offer our customers the best experience in our store. That’s why we have chosen LiveAgent to manage...
We needed help desk software with an easy to use interface, dedicated support staff to help us when we needed...
At first, we didn't believe that a helpdesk software like LiveAgent could be so useful. It helped us with both...
With over 40 Agents, 12 languages, 20+ partner URLs and around 10,000 chats/tickets per month (and growing), I knew we...
We’ve been using LiveAgent since 2013. We didn’t use any helpdesk system prior to that. Email communication had been immense...
We are using LiveAgent for a while now, and it help us organize our sales and customer support. It cost...
Antalya Consulting Language Center
I remember the time we answered mails from Outlook, it was so hard to manage company emails. Now we use...
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
As Director of Information Technology for a company with 500 computer users, I can say LiveAgent has delivered on the...
The support team always responded promptly and as soon as possible. The proposed solutions were always quick to implement, on-point...
We use LiveAgent daily as the main communication tool with our clients. We praise the reliability of the system and...
We see LiveAgent as a great tool for communicating with customers in which we can easily find what we are...
LiveAgent sped up our communication with the customer greatly and customers, who would not normally call us on the phone...
Over the years I have used LA for a nine-strong gaming operation, a 45+, eleven language CS Department and a...
30-day money back guarantee
First level answers within 24 hours
Second level answers within 48 hours
Bug fixes delivered in standard releases in intervals of 3-4 weeks
Installation on client's server
Setup and configuration of LiveAgent
|First level support:||24/7 Mo-Sun|
|Second Level Support:||8:00–22:00 GMT+1 Mo-Fri|
|Developers Support:||9:00–16:00 GMT+1 Mo-Fri|
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