Enterprise license for corporate clients

LiveAgent's enterprise license perfetly fits the needs of large call centers, multi-national companies, large corporations or government institutions. 

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Enterprise license
Enterprise license

License overview

LiveAgent enterprise is a supreme cusotmer service solution. All-in-one software to support your customers including email ticketing, real time live chat, built-in call center and social media coverage. 

Established in 2007, LiveAgent is one of the first, oldest and most powerful multi-channel help desk software you could find at the moment on the market. 

LiveAgent is used by more than 21 000 customers, more than 5 000 leading companies, non-profit and government organizations globally.

Enterprise license

Your license includes

Perpetual / downloadable license installed on your server
VIP support and assistance
Free product updates for 12 months
Branding-free option

We reinvented the way companies help customers

Watch how LiveAgent could help you to answer customer requests from multiple support channels under one roof.

6 benefits of Enterprise license

Enterprise license

Initial installation

Our dedicated team is ready to install Enterprise license of LiveAgent on your preferred server to make sure all is properly configured and working in your server/cloud environment withouth any issues. 

Enterprise license

Infrastructure proposal

Not sure about the hardware setup you need for your load of queries and number of agents? We can design the right infrastructure for your needs starting from simple virtual server up to custom private cloud.

Enterprise license

Server environment setup

Even if your environment doesn’t fit LiveAgent requirements, our engineers can install missing software including tools like Apache, MySQL/MariaDB, Varnish, Nginx and Elasticsearch along with their performance tuning.

Enterprise license

Update installation

We highly recommend to keep your LiveAgent installation up to date with the latest releases. You can perform it on your own for free or you can leave it to our team to keep your installation up to date.

Enterprise license

Server monitoring

We offer additional monitoring services, where we monitor not just the LiveAgent application, but also server environment signals to make sure we know what is happening and to prevent critical situations. 

Enterprise license

Priority support

We provide priority support which includes up to 10h of custom development or consulting per month (not transferable between months). Priority clients also receive update builds in shorter intervals.

Enterprise license

Standard Support – Free support

30-day money back guarantee
First level answers within 24 hours
Second level answers within 48 hours
Bug fixes delivered in standard releases in intervals of 3-4 weeks
Installation on client's server
Setup and configuration of LiveAgent

Enterprise license

Working hours

First level support:  24/7 Mo-Sun
Second Level Support: 8:00–22:00 GMT+1 Mo-Fri
Developers Support: 9:00–16:00 GMT+1 Mo-Fri

You will be in good hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right... LiveAgent!

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