LiveAgent Pricing


Forever free account with some limitations

$0 /agent/mo
  • Custom Domain
  • E-mail Ticketing
  • Contact Forms
  • Automation, SLA, API
  • Forum & Knowledge base
  • iOS & Android apps


Full-sized Ticketing Solution

$15 /agent/mo
  • All from Ticket +
  • Live Chat
  • Visitor Monitoring
  • Chat Invitations
  • Feedback Management
  • Multibrand Support
  • Chat Reports


Live Chat on top of Ticketing

$29 /agent/mo
  • All from Ticket+Chat +
  • *NEW* Cloud Call Center
  • Advanced Social Channel
  • Time Tracking
  • Audit Log
  • Advanced Reports
  • Gamification


All features under one roof

$39 /agent/mo
  • All from Ticket+Chat +
  • *NEW* Cloud Call Center
  • Advanced Social Channel
  • Time Tracking
  • Audit Log
  • Advanced Reports
  • Gamification
List of all features > > > >
Agent seat $0/month $15/month $29/month $39/month
Ticket history 7 Days Unlimited Unlimited Unlimited
E-mail Ticketing 1 Email address Unlimited Unlimited Unlimited
Live Chat 1 Chat button Unlimited Unlimited
Call center support 1 Phone number Unlimited
Custom domain parking
Contact forms
Merge tickets
Split tickets
Custom mail templates
Ticket mass actions
Export tickets
Email notifications
Custom ticket fields
To Solve Algorythm
Canned answers
Business hours
Internal tickets
SPAM filters
Basic Reports
Knowledge Base
Customer Forum
Customer Portal
Ticket satisfaction survey
iPhone/Android apps
Feedback management
EU/US/UK/SG Data Center
Rules & Time rules
Advanced Reporting
SLAs with Reports
Multibrand Support
Contacts & Groups
Load data from your CRM
API & Integrations
Real-time visitors monitor
Chat invitations
Chat Satisfaction Surveys
Video call
Call routing & transfers
Hardware IP phone
Unlimited call storage
Sound configuration $5/month
Facebook $39/month
Twitter $39/month
Instagram $39/month
Viber *SOON* $39/month
Audit Log $9/month
Search & replace $9/month
Time Tracking $19/month
Additional Knowledge Base $19/month $19/month $19/month
Branding Free $19/month $19/month $19/month
Customer Service 24/7 24/7 24/7 24/7
White Glove Setup

Do you need 100% free plan?

Our free account includes unlimited number of agents with the most important support channels (email, live chat,  knowledge base and contact forms), 7 day ticket history, 24/7 support.

Need help deciding best plan for you?

Every business is different. We have a team of customer success managers ready to look at your specific use case.

Frequently Asked Questions

How does the 14-day Trial Work?

Switching between free/paid plans?

Is the Free account really free?

Are there any contracts?

What payment methods do you accept?

Aliquote billing for occassional additional agents

Fair Use Policy

Is my data safe?

Where is my data located?

Have any other questions?

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO

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