Pricing
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Affordable ticketing platform for smaller support teams
A versatile and balanced plan for full-scale customer support
An all-inclusive plan with all features and capabilities
A full-scale solution with extra support & exclusive services
Check out our plan comparisons and select the best one for you
Small business | Medium business | Large business | Enterprise | |
|---|---|---|---|---|
$19
/month | $35
/month | $59
/month | $85
/month | |
| Pricing | ||||
Per agent/month billed annually Annual pricing is billed yearly and calculated based on the number of agents you add to the system. If you add more agent seats during the year, a top-up request will be generated at the same reduced rate. | $15 | $29 | $49 | $69 |
Per agent/month billed monthly Monthly pricing is billed monthly and calculated based on the number of agents you add to the system. If you add more agent seats during the month, a top-up request will be generated at the same reduced rate. | $19 | $35 | $59 | $85 |
| Communication channels | ||||
Customer Portal Gives you the opportunity to create an unlimited amount of separate customer portals, where each one of them can have its own unique design, settings, and content. | ||||
Contact forms – Contact us buttons Customizable contact buttons that can be embedded on your website | 3 | 10 | 50 | 200 |
Contact forms – In page Full contact forms that can be embedded directly in web pages | 3 | 10 | 50 | 200 |
Slack notifications Receive a Slack notification every time you receive a new ticket or a ticket response in LiveAgent. | ||||
Customer forum Create an online community forum for your users. Empower them to ask questions, provide answers, and lead discussions. | ||||
Email ticketing – Incoming email accounts Smart email ticketing ensures no emails get lost or remain unanswered. Our ticketing system also prevents duplicate responses with the agent collision detection feature. | 3 | 10 | 150 | 500 |
Email ticketing – Outgoing email accounts Smart email ticketing ensures no emails get lost or remain unanswered. Our ticketing system also prevents duplicate responses with the agent collision detection feature. | 3 | 10 | 150 | 500 |
Live chat button Gain customer trust and boost sales with personalized, real-time live chat support. | 2 | 5 | 50 | 100 |
Proactive chat invitations Automatically invite visitors to chat based on their behavior | ||||
Call center Utilize call center to efficiently manage and handle customer interactions. | ||||
Feedback buttons Encourage customers to send you new ideas and Feedback for future development. | ||||
Viber Respond to Viber messages directly from your LiveAgent dashboard. | $39/month | $39/month | ||
X Monitor unique keywords and respond to Tweets that require action. All responses made from LiveAgent are sent as Tweets. | $39/month | $39/month | ||
Facebook Respond to Facebook messages, posts, comments, or mentions directly from LiveAgent. | $39/month | $39/month | ||
Instagram Integration with Instagram Direct Messages for customer support. Instagram integration is not possible without having Facebook integration. | $39/month + $19/month | $39/month + $19/month | ||
Telegram Integration with Telegram for customer support. Covers 1-to-1 direct messages only. | 3 bots | 3 bots+ | ||
WhatsApp Integrate your WhatsApp number with your LiveAgent ticketing system and use it to reply to WhatsApp messages within the ticketing system. Note: The integration currently works only with Twilio and 360dialog providers. | $39/month | $39/month | 3 numbers | 3+ numbers |
Video call functionality Increase outbound sales and improve customer satisfaction with our video call feature. Get personal, and don’t forget to smile! | ||||
Explore real success stories from businesses that chose LiveAgent as their help desk and dedicated communication platform.
Discover how M4Markets reduced agent workload and boosted international engagement 80% with LiveAgent's AI chatbot and automation.
Learn how CS Apparel Group, one of the largest sports and fashion retailers in Czech Republic and Slovakia, improved support speed by 75% with LiveAgent.
See how it works
Discover all the powerful features that make LiveAgent the perfect customer service solution. Watch our product demo to see the platform in action.
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
Join our community of happy clients and provide excellent customer support with LiveAgent.
