Get an amazing deal for any LiveAgent plan with our summer sale!
1. CREATE YOUR FREE 14-DAY TRIAL
Create trial for FREE2. APPLY CODE DURING CHECKOUT IN THE APP
TicketA must-have organization tool for email ticketing
$15/agent/month
15 €/agent/month
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Ticket+ChatA robust multi-channel live chat and ticketing solution
$29/agent/month
29 €/agent/month
Everything in Ticket, plus:
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Most popular
All-inclusiveA powerful omnichannel helpdesk with 180+ features
$49/agent/month
49 €/agent/month
Everything in Ticket + chat, plus:
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FreeForever free account with some limitations
$0/agent/month
0 €/agent/month
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Everything in Ticket, plus:
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Everything in Ticket + chat, plus:
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Ticket
Ticket+Chat
All-inclusive
Free
Every business is different. We have a team of customer success managers ready to look at your specific use case.
Every trial starts with All-inclusive access and gives you access to all LiveAgent features for 14 days. A credit card is not required for trial signup. To continue using your account, you can submit your credit card details and upgrade to a paid version.
It’s not technically possible to switch from a free account to a 14-day trial and vice versa. Don’t worry, you can upgrade from a free account to a paid subscription anytime. Please note, you won’t be able to go back to the free account after that. Bear in mind: free accounts have limitations in place so testing all the available LiveAgent features is possible only after upgrading to a paid plan or creating another 14-day free trial account.
Absolutely Yes! We want companies to signup for our free LiveAgent plan, use the basic help desk features but at the same time, we need limits in place to reduce misuse. Therefore we can help smaller businesses to grow and potentially upgrade to our non-limited plans with a full stack of features.
No. There are no contracts. We bill on a month-to-month basis. You can downgrade and upgrade your plan, and add or remove agents at any point in time. There are no setup fees, and customer service and product updates are free forever.
Yes, we do. If you are an enterprise company, please do reach out to us to learn more about the options. Alternatively, check our enterprise pricing or submit a request for a proposal.
Yes we do provide VIP support for customers requiring special SLAs. Learn more here.
We accept all major credit cards including Mastercard, VISA, Diners, and American Express. We also accept payments via PayPal. If you wish to use a different kind of payment method, please contact our customer support at support@liveagent.com.
Is your customer service seasonal and do you need to add or remove agents in certain time periods? We will only bill you for real usage.
We want to ensure that all our customers can enjoy and successfully utilize our service regardless of any conditions. If some customers use so much data or violate rules that it might affect other users, we may contact such contraveners and discuss changing their usage and limits or cancel their accounts. We also reserve the right to change the account limits without prior notice.
Absolutely! We provide state-of-the-art security. Our accounts are hosted in renowned datacenters protected by 24-hour surveillance. We also work with numerous security researchers to make sure the app keeps up with the latest security standards. All accounts include SSL encryption to keep your data safe.
To ensure lightning speed service, your account data will be located at the closest data center based on your geographical location. We currently have data centers in Dallas (USA), Newark (USA), London (UK), Frankfurt (Germany), Singapore (Singapore), and Bratislava (Slovakia). The data of our European customers are located in one of our European data centers and we are GDPR compliant.
We are here for you! Feel free to start a live chat conversation or email us at support@liveagent.com. Our support works 24/7, holidays included and we will be more than happy to help you with your question. We are also online on live chat and available through phone during business hours in most time zones.
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
The Customer Journey & the Marketing Funnel
Effective digital marketing strategies involve researching the target audience, setting clear goals, and measuring success. By understanding customer journeys and using marketing funnels, businesses can optimize their efforts to drive engagement and increase customer loyalty. Awareness and consideration stages are crucial in capturing the attention of potential customers. Researching the target audience helps in focusing marketing efforts on the right platforms.
Ten Reasons to Deliver an Amazing Customer Experience
Videos - Ten Reasons To Deliver An Amazing Customer Experience
Improve satisfaction with callback software
Deliver personalized experiences and improved customer loyalty with LiveAgent. Offer various support channels and enjoy seamless customer interactions.
Provide customers with multiple communication channels for support, such as social media, chat services, and mobile devices. Implementing proper tools, like ticketing systems, can help efficiently manage and resolve customer inquiries. Understanding the target audience and offering consistent customer experience across all channels is crucial for successful multi-channel support. LiveAgent is a multi-channel helpdesk solution that integrates various channels for high-level customer service.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
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