"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
Looking for a osTicket alternative?
Discover why LiveAgent is the best osTicket alternative on the market.
Fed up with your help desk software?
LiveAgent is the ultimate customer support solution for your business. Consider switching from osTicket to a different help desk software. LiveAgent is packed with tools, features and integrations to improve your workflow, make your customers happy and increase your ROI. Try it out now, first 30 days for free, no strings attached and no credit card required.
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What makes LiveAgent a great alternative
Here are 3 main benefits of using LiveAgent.
- Increased satisfaction
Reliable customer service software means better workflow, happier customers and increased conversion rates.
- Saves time and money
LiveAgent offers a rich package for an affordable price and that's what makes it a great customer service software
- Better conversion rates
Provide the best customer support and turn your website visitors and prospects into paying customers.
osTicket vs LiveAgent at a glance
See a detailed comparison of osTicket vs LiveAgent features.
LiveAgent | osTicket | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
osTicket alternative that won't let you down
Now, we’re sure that guys at osTicket do their best to satisfy their customer. But not every solution is the right fit for every business or company. LiveAgent is an alternative to consider in case you want something different.
LiveAgent is a help desk software that offers great and reliable tools, such as email, live chat, social media integrations, call center and knowledgebase to help you provide the best possible support. Everything is managed via reliable ticketing system in your dashboard. Make your help desk efficient and increase customer satisfaction with the right customer service software.
Customer support software with the right toolset
Ticketing system, knowledge base, email and call center are just the top of the iceberg that is a great help desk. LiveAgent can add much more as a help desk solution.
We also offer the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Get social with social media support via Facebook messenger, Instagram, Twitter, WhatsApp or Viber. Whether you’re a customer service team, a support agent or someone who wants to have better customer relationships, LiveAgent has the tools to help you provide the best customer support.
Compare osTicket vs LiveAgent
The score of individual customer support tools can give you an excellent idea about customer experience. Gain knowledge and compare osTicket with LiveAgent.
osTicket vs LiveAgent comparison
Compare osTicket vs LiveAgent and see which one does it better

Get the best customer experience and give it back
A great customer support software shouldn’t have just the best ticket management or live chat but also lead by example and give a great customer experience.
That’s why we have 24/7 help desk support available for our customers. Customer interaction, fast response time and solving customer issues are our top priorities. You can contact us via multiple channels. Chat support, phone calls, Gmail or more, it’s up to you. Would you like to know what it’s like to have a great customer experience? If yes, click down below.
Testimonials
Get LiveAgent and join 7000 happy clients
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"With LiveAgent we're able to give our customers support wherever they are. "
"With LiveAgent we're able to give our customers support wherever they are. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We love LiveAgent - it makes supporting our customers easy. "
"We love LiveAgent - it makes supporting our customers easy. "
"We love LiveAgent - it makes supporting our customers easy. "
"We find LiveAgent to be the best live chat solution by far. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"With LiveAgent we're able to give our customers support wherever they are. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We find LiveAgent to be the best live chat solution by far. "
"We find LiveAgent to be the best live chat solution by far. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We see LiveAgent as a great tool for communicating with customers. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.


