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Fed up with your help desk software?

LiveAgent is the ultimate customer support solution for your business. Consider switching from osTicket to a different help desk software.

LiveAgent is packed with tools, features and integrations to improve your workflow, make your customers happy and increase your ROI. Try it out now, first 30 days for free, no strings attached and no credit card required.

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What makes LiveAgent a great alternative

Here are 3 main benefits of using LiveAgent.

Increased satisfaction

Reliable customer service software means better workflow, happier customers and increased conversion rates.

Saves time and money

LiveAgent offers a rich package for an affordable price and that’s what makes it a great customer service software

Better conversion rates

Provide the best customer support and turn your website visitors and prospects into paying customers.

osTicket vs LiveAgent at a glance

Feature	LiveAgent	osTicket
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	❌No
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

osTicket alternative that won't let you down

Now, we’re sure that guys at osTicket do their best to satisfy their customer. But not every solution is the right fit for every business or company. LiveAgent is an alternative to consider in case you want something different.

LiveAgent is a help desk software that offers great and reliable tools, such as email, live chat, social media integrations, call center and knowledgebase to help you provide the best possible support. Everything is managed via reliable ticketing system in your dashboard. Make your help desk efficient and increase customer satisfaction with the right customer service software.

Customer support software with the right toolset

Ticketing system, knowledge base, email and call center are just the top of the iceberg that is a great help desk. LiveAgent can add much more as a help desk solution.

We also offer the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Get social with social media support via Facebook messenger, Instagram, Twitter, WhatsApp or Viber. Whether you’re a customer service team, a support agent or someone who wants to have better customer relationships, LiveAgent has the tools to help you provide the best customer support.

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Click a support tool or a feature and find out more

Compare osTicket vs LiveAgent

The score of individual customer support tools can give you an excellent idea about customer experience. Gain knowledge and compare osTicket with LiveAgent.

Customer service software gets compared in various areas such as reliability, value for money and sometimes even in individual areas such as ticketing system, live chat and knowledge base. Find out if we do it better than osTicket and if we’re the right customer service software for your business.

osTicket vs LiveAgent comparison

Compare osTicket vs LiveAgent and see which one does it better

Correct as of 11.9.2020

Get the best customer experience and give it back

A great customer support software shouldn’t have just the best ticket management or live chat but also lead by example and give a great customer experience.

That’s why we have 24/7 help desk support available for our customers. Customer interaction, fast response time and solving customer issues are our top priorities. You can contact us via multiple channels. Chat support, phone calls, Gmail or more, it’s up to you. Would you like to know what it’s like to have a great customer experience? If yes, click down below.

Show me the great customer experience

Customer feedback says a lot about customer care

Whether it’s large organizations or a small business… They all have something nice to say about our support system.

Compare us with other ticketing software

Curious to see how we measure up to other popular ticketing software solutions? Check out our comparison pages and discover all that we have to offer.

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Integrations

Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.

The right help desk for every business

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.