"The support team always responded promptly with quick to implement solutions. "
Say goodbye to slow, subpar software
Switch to LiveAgent & we’ll migrate your data from Desk.com for free.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Migrating from Desk.com?
LiveAgent offers a free Desk.com migration which can be done through our built in plugin or by our technical support staff. Transferring your data from Desk.com to LiveAgent is quick, secure, and free of charge. Migrate from Desk.com to LiveAgent today.
Try it for free
Desk.com vs LiveAgent Comparison
| Feature | LiveAgent | Desk.com |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ✅ Yes |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ✅ Yes |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ✅ Yes |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ❌ No |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ✅ Yes |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Use our built-in migration plugin
You're only a few clicks away from transferring your Desk.com data into LiveAgent. All you have to do is log in to your LiveAgent dashboard, and click the activation slider inside your plugins. The Desk.com migration will only require your API key — no additional coding is necessary.
Free Desk.com migration by our staff
Reach out to us via live chat or e-mail to let us know that you want to migrate your data from Desk.com. We will securely migrate your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.
What you can migrate from Desk.com
- People
Easily migrate agents, admins, end users and customers.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Perks of migrating data from Desk.com to LiveAgent
Stellar customer service
Our agents are ready to assist you with any of your problems 24/7.
Fully featured help desk solution
Our software offers over 179 help desk features, complemented by over 40 integrations.
Significant savings and ROI
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
Multiple supported languages
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
Migrate from Desk.com today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
per agent/month billed annuallyMedium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
per agent/month billed annuallyMOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
per agent/month billed annuallyTestimonials
What our existing customers say about us
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We see LiveAgent as a great tool for communicating with customers. "
Ready to migrate from Desk.com to LiveAgent?
Join thousands of companies that have already switched to LiveAgent and improved their customer support.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
