Support Portal

  • Search widgets

    Adding the Search Widget into your website enables your visitors to search in your articles, forums, and suggestion boards directly from your website. While typing into the Search widget it shows suggestions of articles in real time.


  • Feedback & Suggestions

    Encourage customers to send you new ideas and feedback for future development. Discuss each idea with your customers in an easy to use feedback forum. Do you know what the most important features for your customers are? Let them vote! Clearly communicate the progress of implementation with your customers.


  • Forum

    Create a LiveAgent powered Forum and build a community with your customers. Each forum entry is transformed into a ticket so your agent can always respond.


  • Knowledge base

    Create categories in your customer portal based on your products, services, or types of customers. Add knowledge base articles, forums, or feedback boards. Create knowledge base search widgets, and provide customers with easy access to your knowledge base articles. Search widgets are customizable, and can be placed anywhere in your knowledge base pages.


  • Customer portal

    The customer portal stores your knowledge base articles, forum posts, and feedback from your customers. It supports your customers even when your agents are not online. The look & feel can be fully customized to match your business.


Mobile apps

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