Customer Feedback

  • How To Conduct Customer Interview

    Before you can head into the interview stage, you must first think about what makes good customer service. There’s a big miscommunication going on, because despite 80% of businesses believing they deliver outstanding customer service, only 8% of customers feel like they are receiving it. That’s a massive gap, and one that companies need to start bridging.

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  • How to Collect Reviews

    For any and every business out there, collecting feedback from their customers is very important towards their growth. Feedback can help you improve your products and services and the way you treat your customers altogether.

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