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Migrate your data into LiveAgent

Switching between different help desk software isn’t rocket science. Transfer all your data from your current provider into LiveAgent with one of our pre-built plugins, or let our technical support specialists do the heavy lifting for you.

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14 or 30 days free trial No Credit Card required

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Use a pre-built plugin

In some cases, we offer a pre-built plugin that will migrate your data from your old provider into LiveAgent. All you have to do is log in to your LiveAgent dashboard, and click the activation slider. The migration will only require your API key — no additional coding is necessary.

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Complimentary concierge migration

Reach out to us via live chat or e-mail and let us know what type of migration you require. We will happily migrate your data while you sit back and enjoy a cup of coffee.

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What you can migrate from your current help desk

People

Easily migrate agents, admins, end users and customers.

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Key benefits our customers enjoy after migrating to LiveAgent

Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Fully featured help desk solution

Our software offers over 179 help desk features, complemented by over 40 integrations.

Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Discover the power of the universal inbox

LiveAgent declutters and streamlines your entire support process. There’s no need to be monitoring multiple social accounts or devices anymore. Our universal inbox receives messages from all your channels – social, email, live chat, phone, video call — you name it. Once these messages are pushed into your LiveAgent dashboard, they are automatically converted into tickets.

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Live chat even when you're offline

Take advantage of our robust live chat software. It enables you to chat with your website visitors in real time, and it even receives messages after business hours. Messages received when you’re offline are automatically converted into an email ticket inside your LiveAgent dashboard.

Additional features include fully customizable chat buttons, pre-chat forms, invitations to chat and an ‘all seeing mode’ which allows you to see what the customers you’re chatting with are typing before they send their messages. The ‘all seeing mode’ also enables you to view the current open URL of the person you’re chatting with.

Service on the go with iOS and Android apps

Because excellent customer support requires flexibility, we made sure LiveAgent is available on both iOS and Android app stores. Answer tickets on the go to keep your customers satisfied.

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Get more for less with LiveAgent

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

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Migrate to LiveAgent

Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.

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