Switching between different help desk software isn’t rocket science. Transfer all your data from your current provider into LiveAgent with one of our pre-built plugins, or let our technical support specialists do the heavy lifting for you.
In some cases, we offer a pre-built plugin that will migrate your data from your old provider into LiveAgent. All you have to do is log in to your LiveAgent dashboard, and click the activation slider. The migration will only require your API key — no additional coding is necessary.
Reach out to us via live chat or e-mail and let us know what type of migration you require. We will happily migrate your data while you sit back and enjoy a cup of coffee.
Click the button to read our thorough step-by-step migration guides for Zendesk, Freshdesk, Desk.com, Jira and more!
Easily migrate agents, admins, end users and customers.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Our agents are ready to assist you with any of your problems 24/7.
Our software offers over 179 help desk features, complemented by over 40 integrations.
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
LiveAgent declutters and streamlines your entire support process. There’s no need to be monitoring multiple social accounts or devices anymore. Our universal inbox receives messages from all your channels – social, email, live chat, phone, video call — you name it. Once these messages are pushed into your LiveAgent dashboard, they are automatically converted into tickets.
Take advantage of our robust live chat software. It enables you to chat with your website visitors in real time, and it even receives messages after business hours. Messages received when you’re offline are automatically converted into an email ticket inside your LiveAgent dashboard.
Additional features include fully customizable chat buttons, pre-chat forms, invitations to chat and an ‘all seeing mode’ which allows you to see what the customers you’re chatting with are typing before they send their messages. The ‘all seeing mode’ also enables you to view the current open URL of the person you’re chatting with.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
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Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team