"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
Say goodbye to slow, subpar software and welcome LiveAgent
Switch to LiveAgent & we’ll migrate your data.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Use a pre-built plugin
In some cases, we offer a pre-built plugin that will migrate your data from your old provider into LiveAgent free of charge. All you have to do is log in to your LiveAgent dashboard, and click the activation slider. The migration will only require your API key – no additional coding is necessary.
Migrate to LiveAgent
Migrate your data from any of the below-listed help desk solution providers for free with our custom plugins. Make the switch today. We've got you covered.
- Freshdesk
- Help Scout
- Intercom
- Jira
- Kayako
- OTRS
- Teamwork Desk
- Zendesk
Email transfer - the simple way
In many cases, customers only need to transfer their email communication. This can usually be done by adding your existing email accounts to LiveAgent as incoming accounts.
Once connected, all new emails (and even old ones, depending on your email provider and settings) will appear in your LiveAgent inbox, and you can continue working without complex migration steps.
Using the API for custom migration
If you require a full migration (tickets, contacts, agents, etc.) and there is no plugin available, you or your IT team can use LiveAgent's API to migrate some of your data. API key is an identity of your LiveAgent (like your username and password) which you can use to build your own custom integration solutions.
Requesting a new migration plugin
If you'd like us to consider developing a migration plugin for your specific platform, contact our support team at support@liveagent.com with details about your current solution and the data you want to migrate. We cannot guarantee development, but your request will be considered for future updates.
Do you want to read our migration guides?
Click the button to read our thorough step-by-step migration guides for Zendesk, Freshdesk, Desk.com, Jira and more!
FEATURES
What you can migrate from your current help desk
- People
Easily migrate agents, admins, end users and customers.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Key benefits our customers enjoy after migrating to LiveAgent
Stellar customer service
Our agents are ready to assist you with any of your problems 24/7.
Fully featured help desk solution
Our software offers over 179 help desk features, complemented by over 40 integrations.
Significant savings and ROI
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
Multiple supported languages
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
Merchant
Get more for less with LiveAgent
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Starter
Per agent · up to 5 agents
Email, chat and AI for a small team getting started.
$19
/agent/mo
$19
Billed monthly · cancel anytime
$15 billed annually · save 21%
How much you get
AI agents
1
Departments
10
Email accounts
3
Live chat buttons
2
Included
Email ticketing and contact forms
Live chat and chatbot
Knowledge base
All AI features
No social channels, call center or reporting
Team
Per agent · up to 15 agents
Every channel, call center and AI for a growing team.
$35
/agent/mo
$35
Billed monthly · cancel anytime
$29 billed annually · save 17%
How much you get
AI agents
5
Departments
20
Email accounts
10
Live chat buttons
5
Included
Everything in Starter
Facebook, Instagram, X, Viber, WhatsApp, Telegram
Call center
Reporting, CSAT surveys and time reporting
SSO, SLA rules and custom roles
MOST POPULAR
Business
Per agent · any team size
More AI agents, departments and email accounts, plus MCP.
$59
/agent/mo
$59
Billed monthly · cancel anytime
$49 billed annually · save 17%
How much you get
AI agents
50
Departments
150
Email accounts
150
Live chat buttons
50
Included
Everything in Team
MCP server: connect your own AI tools to LiveAgent
LiveAgent branding removal
Audit log and department roles
Testimonials
What our existing customers say about us
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We find LiveAgent to be the best live chat solution by far. "
"We find LiveAgent to be the best live chat solution by far. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"With LiveAgent we're able to give our customers support wherever they are. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"With LiveAgent we're able to give our customers support wherever they are. "
"With LiveAgent we're able to give our customers support wherever they are. "
"We find LiveAgent to be the best live chat solution by far. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "