"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
Say goodbye to slow, subpar software
Switch to LiveAgent & we’ll migrate your data from Lucep for free.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Want to migrate from Lucep to LiveAgent?
LiveAgent gets you 24/7 customer service, an amazing ticketing system, and heavy integration support. Switch from Lucep and improve your customer support. Get access to every important customer channel and improve your customer support in every regard.
Try it for free
Lucep vs LiveAgent Comparison
| Feature | LiveAgent | Lucep |
|---|---|---|
| Ticketing | ✅ Yes | ❌ No |
| Live Chat | ✅ Yes | ❌ No |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ❌ No |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ❌ No |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ❌ No |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ❌ No |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ❌ No |
Switch to LiveAgent today
Upgrade to a ticketing-based help desk system that supports all customer channels. You can also include email, live chat, a call center, a knowledge base, and social media – Twitter, Facebook, Instagram, WhatsApp and Viber. 24/7 support for all of our customers is included in every plan.
Want to handle it yourself?
LiveAgent supports migration plugins for various software and we are currently working on a Lucep migration plugin. Stay tuned for more information!
What kind of data can I migrate from Lucep?
- People
Migrate your workflows into the LiveAgent without problems.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Ready to migrate from Lucep to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Significant savings and ROI
Get LiveAgent free forever or choose one of our three paid plans.
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate from Lucep today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
per agent/month billed annuallyMedium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
per agent/month billed annuallyMOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
per agent/month billed annuallyTestimonials
What our existing customers say about us
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"Since we are using LiveAgent our response time improved by 60%. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"Since we are using LiveAgent our response time improved by 60%. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"Since we are using LiveAgent our response time improved by 60%. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
Ready to migrate from Lucep to LiveAgent?
Join thousands of companies that have already switched to LiveAgent and improved their customer support.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
