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Fed up with your help desk software?

Get the right help desk software for your business. LiveAgent is an omnichannel solution that brings you great tools for providing the best customer support possible.

LiveAgent’s ticket system does more than just email. Cover all relevant communication channels and get closer to your customers.

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3 reasons why companies switch to LiveAgent

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

SupportBee vs LiveAgent at a glance

Feature	LiveAgent	SupportBee
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	❌No
Call Center	✅Yes	❌No
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

More channels, better support

Give your customers more options for reaching out to you. Don’t stop with emails, let them reach you through social media like Instagram or Facebook. They can call you to your own call center, chat with you via a live chat widget on your website or find answers on their own via knowledge base.

Every communication is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is sorted, as it should be.

Would you like a fast live chat?

A live chat is a great tool for letting your customers connect with you quickly straight from your website. Therefore it should be as fast as possible.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You can even get to see what are your customers typing as they’re typing it and prepare your replies before they hit send.

Looking for a different helpdesk software?

Getting more tools, features and communication channels for your help desk doesn’t have to ruin your budget. LiveAgent’s paid plans are reasonably priced and packed with everything you need for providing better customer support.

Have a look at our plans and see for yourself.

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See why companies switch to LiveAgent

Ready to try it out?

Switch to LiveAgent today and provide better support with the right tools.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

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Looking to compare us with other alternatives?

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

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Customer support

Effective customer support is crucial for business success, offering various communication channels and personalized service. LiveAgent software provides tools for improving customer service and increasing customer loyalty. It includes live chat, email, phone, social media, and self-service options. Providing outstanding customer service guarantees support, satisfaction, and increased profit for the brand.