Looking for a Samanage alternative?

Discover why LiveAgent is the best Samanage alternative on the market.

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Fed up with your help desk software?

Are you looking for an easier and more effective solution for your customer support? LiveAgent offers you a reliable ticket system, integration with multiple channels, over 175 features and more than 40 integrations.

Take your help desk to the next level with LiveAgent.

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14 or 30 days free trial No Credit Card required

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3 reasons why companies switch to LiveAgent

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

More Affordable

Save money! LiveAgent is more cost-effective when compared to other help desk solutions.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Samanage vs LiveAgent at a glance

Feature	LiveAgent	Samanage
Ticketing	✅Yes	❌No
Live Chat	✅Yes	❌No
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

A powerful Samanage alternative

If you’re looking for an ultimate solution for your help desk software, your search might be already over. LiveAgent has everything you need for providing the best customer support possible.

A reliable ticket system covers every important channel – email, live chat, social media (even Instagram), call center and knowledge base. You’ll be truly ready for anything with LiveAgent.

Fastest live chat

Live chat is an essential tool when it comes to customer service. It allows your customers to connect with you almost instantly via a widget on your website. It’s a great addition to your customer support.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Answer your customers with lightning speed!

Get more for less

Getting more useful tools does not have to cost you a lot. LiveAgent offers you three great paid plans that are packed with useful tools, features and integrations. All you have to do is choose the one that fits you the best.

LiveAgent’s pricing also allows you to buy separate features in case you want to add something extra. See our pricing plans to learn more.

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See why companies switch to LiveAgent

Ready to switch?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

Compare us with other alternatives

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

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Macro

A macro is a message template for automated responses to customer support tickets. They save time and provide consistent replies. LiveAgent provides macros for quick, standard replies.

Keep track of what's happening when you're away from your laptop. LiveAgent has a mobile help desk app for both iOS and Android.

Mobile help desk apps

LiveAgent offers mobile help desk apps for Android and iOS, with different subscription plans starting at $9 per agent and a 14-day free trial. It provides over 180 features, project management tools, and live chat software to improve customer relationships and communication. The article also discusses the importance of customer retention and suggests using email for engaging and retaining customers.

Max queue length

Improve customer satisfaction with LiveAgent's maximum queue length feature. Define queue limits, create multiple chat buttons, and use canned responses to save time and improve efficiency. Start a free trial now!

Internal calls

LiveAgent offers customer service software including complaint management, client portal, email management, and help desk software for startups. They provide a free trial and have various pricing plans. They also offer integrations, data migration, and have won awards. Their website includes a blog, glossary, and other resources. Sales contacts and a demo can be scheduled. They use cookies and have privacy policies in place.

Free trial

Experience LiveAgent's customer service software and advanced tools for 14 days free of charge with no strings attached. Test out all the features available and decide if the platform is right for you before investing in a full subscription plan. Sign up for a free trial today!