Are you looking for a Helpshift alternative?

Discover why LiveAgent is the best Helpshift alternative on the market.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Get Started | 14 days free Watch video

Used by

Home | LP | Helpshift alternative

Fed up with your help desk software?

Helpshift is a great tool but not every great tool is the right fit for your business. That’s why you might be looking for a good help desk alternative to Helpshift. Have you tried LiveAgent yet?

LiveAgent is the ultimate omnichannel help desk software solution for businesses of any size or trade. Increase your customer engagement, get better feedback and improve your service desk with LiveAgent today. Read more and find out about our ticketing system and other cool tools and features.

Start Free Trial

14 or 30 days free trial No Credit Card required

3 benefits of migrating to LiveAgent

Improved satisfaction

Improve customer satisfaction with our chat widget and more features on your website

Better customer engagement

Engage with your customer with proactive features

Saves time and money

LiveAgent won’t ruin your budget, pricing is fair and square. Use just what you need to provide support

HelpShift vs LiveAgent at a glance

Feature	LiveAgent	Helpshift
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Helpshift alternative that won't let you down

Helpshift is simply great. However, there is a reason why competition is there and you might want to switch to a helpdesk software that suits you better. That’s why we’re here to tell you about LiveAgent.

LiveAgent offers you the best tools in one customer service desk solution. This cloud help desk software encompasses a reliable ticketing system, super fast chat feature, knowledge base, call center, and even support of social media channels, such as Facebook Messenger, Instagram, WhatsApp or Viber. With LiveAgent’s social media customer support software, you can rest assured that you’ll always be a part of your audience’s conversation. Everything is placed conveniently in one dashboard, where you can keep track of all channels. Providing a great customer experience could not be easier with all the tools under one helpdesk ticketing software.

LiveAgent toolset

Ticketing

Live chat

Knowledge base

Call center

Ticketing

Live chat

Knowledge base

Call center

The fastest live chat

LiveAgent is proud to offer a super fast live chat widget on to its customers. And it’s the fastest one on the market, with chat displayed speeds at 2.5 seconds. Now you can truly provide lightning fast help to your customers.

Live chat can do wonders for your customer support desk. Turn website viewers into paying customers by placing a chat invitation on your website. See what they’re typing before they hit send with real time typing view feature. Provide quick help and information when it’s needed with our help desk ticketing software.

Let's try the live chat

LiveAgent Live Chat Demo | Live Agent02:16

Live AgentMay 7, 2020

Have a look at our chat in action

Find out how our chat works and what you can do with it in this video.

Feel free to also browse through our LiveAgent YouTube channel to find more videos about tools and features in our service desk software

Get satisfaction with the right support tool

In order to lead and work in a great contact center, and get great feedback you need to be satisfied with your customer support software. That means getting great customer experience besides core functionalities.

LiveAgent offers 24/7 support delivery to all of its clients and we aim to provide complete experience with it, alongside our toolset. We use the same tools as you do, so you know what to expect. Contact us any way you want to. Send us an email, call us or chat with us. It’s your choice and we’ll do our best to provide you with the best user experience and troubleshooting advice.

I want the great customer experience

3,000+ Trustpilot | GetApp | G2 crowd reviews

Save more with LiveAgent

Have a look at our customer experience results

Compare us to different help desk software

Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.

Related Articles to Helpshift alternative

Review the best call center comparison for 2024 based on price, features, functionality, and customer reviews from Captterra, G2, and more!

Call center alternative for sales and support

LiveAgent is a powerful tool for customer communication. It speeds up communication, provides chat options, and is trusted by companies like Huawei and BMW. Try it for free now!

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

Support channel

Discover support channels like email, live chat, phone, Facebook, and Twitter. Learn how LiveAgent's multi-channel system improves response times and customer satisfaction. Try it for free.

The best live chat alternatives contain a specific set of features that will set you up for success. Find out what they are today!

Discover the best live chat alternative

LiveAgent is highly recommended as a superior alternative to Kayako, providing added value and quick, effective support solutions for businesses.

LiveAgent is more cost-effective when compared to other help desk solutions and it has more than 175 help desk features and over 40 integrations. See more.

Looking for a LiveHelpNow alternative?

Users praise LiveAgent for its affordable pricing, helpful support team, advanced automation, and seamless integration with other tools. They also appreciate the ability to send emails, attach files, and manage email flow easily, unlike their previous experience with ZenDesk. LiveAgent's functionality, stability, and mobile features make it the preferred choice over other help desk systems like Freshdesk and Zendesk. The system offers a rich set of functions at a good value, making it suitable for small business owners. Overall, LiveAgent receives positive reviews for its configuration options, responsive support, and customer satisfaction.

Online chat

Online chat allows real-time communication over the internet, offering quick responses and customer data collection. LiveAgent provides efficient live chat support with customizable features for web and mobile. Try it for free.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

Decline Accept

Start Free Trial x

Are you looking for a Helpshift alternative?

Discover why LiveAgent is the best Helpshift alternative on the market.

Used by

Fed up with your help desk software?