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Fed up with your help desk software?

Customer support is an important part of any successful business. And, you can truly do wonders with the right software. Would you like a different solution to your help desk?

Try LiveAgent today and see why it’s the right choice for you. A reliable ticket system, omichannel communication and a large selection of features and integrations is what makes LiveAgent the right solution.

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Front vs LiveAgent at a glance

Feature	LiveAgent	Front
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Powerful Front alternative

Take your customer service further with the right software. LiveAgent is a help desk solution that allows you to take your communication even further with all relevant channels. Email, live chat, social media (Facebook, Instagram and Twitter), call center and knowledge base are ready and at your disposal.

Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is sorted automatically, as it should be.

The fastest live chat

Live chat is one of the best and most useful tools an agent can utilize to communicate with their customers. It’s all about instant communication, so it needs to be fast.

LiveAgent has the fastest live chat on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what the customers are typing before they hit send. Now you can truly provide a fast support and stay on top of any situation.

3 reasons why companies switch to LiveAgent

Improved satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Increased productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Best tools, fair price

Great CRM customer service software doesn’t have to come with an expensive price tag. Get the tools you need for a fair price instead.

LiveAgent has three reasonably priced plans that are packed with tools, features and integrations to make your workflow smooth and easy. All you need to do is pick the one that suits your business the most. See our paid plans and learn more.

Compare plans

Are you ready to try different software?

Have you decided to switch yet? LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

See why companies switch to LiveAgent

Want to compare us with other platforms?

Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.

Related Articles to Front alternative

Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!

Alternatives

The pricing for LiveChat ranges from $9 to $65 per agent per month. Intercom and Zendesk do not offer certain features mentioned.

Elevate customer engagement with live chat best practices. Explore tips and strategies for exceptional online interactions.

Mastering live chat best practices for exceptional customer service

Integrating CRM with live chat can boost sales by providing personalized assistance. Post-chat surveys and SLA metrics help gather insights and enhance customer service. Encouraging agents to share expertise and using chatbots sensibly can elevate customer experience. Mobile-friendly chat and ticketing system integration are also essential for efficient support. Live chat best practices have shown success in businesses like Bank of America, Estee Lauder, and Škoda. Implementing these practices with LiveAgent software can enhance customer service easily.

Integrations

Established telecommunications companies like Mixvoip, Telcowise, 3CX, LCRcom, and many others offer a wide range of VoIP and cloud communication solutions for businesses. They provide services such as virtual phone numbers, call center solutions, time tracking applications, CRM software, and integrations with popular platforms like Google, PayPal, and WooCommerce. These companies cater to the communication needs of small to large enterprises, offering quality and reliable telephony services.

We are always working on improvement. Have a look at new updates, features and fixed coming with LiveAgent update 5.23.

What’s new in LiveAgent 5.23?

LiveAgent 5.23 brings new features like PipeDrive integration, upgraded agent stats reports, desktop mode for chat invitations, and a new Comm100 API. Fixes and improvements enhance user experience.

Liveagent is the most reviewed and #1 rated help desk software for smb in 2019 and 2020. Join companies like huawei, bmw, yamaha, o2 and oxford university in providing world class support to your customers. Liveagent is free forever or choose one of our three paid plans.

Migrating from Zendesk to LiveAgent?

LiveAgent is a valuable tool for communication, customer service, and increasing sales for various companies. It has proven successful for many businesses, offering features like Viber integration, WhatsApp integration, knowledge base, customer forum, automation and rules, API functions, IVR features, and unlimited support. The pricing plans cater to small, medium, and large businesses, with options for free trials. LiveAgent also offers data migration from various software solution providers, including Zendesk Talk.

How to contact Avira's customer service via email, live chat support, phone number, social media support, and self-service support.

Avira Help Desk Contacts

Contact Avira for customer support via email, call center, live chat, or social media. Avira offers antivirus protection for various devices and provides a knowledge base for self-service support.

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