"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from LiveHelpNow today.
Moving from LiveHelpNow to LiveAgent?
LiveAgent offers a free trial of the software, so you can start transferring your data today. Experience the power of LiveAgent and learn how it can help you and your business. Get access to our ticketing system supported by great tools, features, and integrations.
Try it for free
LiveHelpNow vs LiveAgent Comparison
| Feature | LiveAgent | LiveChat |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ❌ No |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ✅ Yes |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Migrate today!
Upgrade to a ticketing-based help desk system that supports all customer channels. Incorporate email, live chat, call center, customer portal, knowledge base, and social media – Facebook, Twitter, Instagram, WhatsApp and Viber.
Want to handle it yourself?
LiveAgent supports migration plugins for various software and we are currently working on a LiveHelpNow migration plugin. Stay tuned for more information!
What kind of data can I migrate from LiveHelpNow?
- People
Migrate agents, admins, end users and customers with ease.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Ready to migrate from LiveHelpNow to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Increase savings and ROI
Get LiveAgent free forever or choose one of our three paid plans.
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate your data from LiveHelpNow today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
Medium business
A versatile and balanced plan for full-scale customer support
Large business
An all-inclusive plan with all features and capabilities
Testimonials
What our existing customers say about us
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"I have to say, I have never experienced such a professional customer approach. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"Since we are using LiveAgent our response time improved by 60%. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
Ready to Make the Switch?
Experience LiveAgent's powerful customer support platform with comprehensive features, 200+ integrations, and 24/7 support.
