"Since we are using LiveAgent our response time improved by 60%. "
Looking for a LiveHelpNow alternative?
Discover why LiveAgent is the best LiveHelpNow help desk alternative on the market.
LiveHelpNow vs LiveAgent at a glance
See a detailed comparison of LiveHelpNow vs LiveAgent features.
LiveAgent | LiveHelpNow | |
|---|---|---|
| Feature | ||
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- Improved Satisfaction
LiveAgent increases customer satisfaction & improves conversion rates.
- Increased Productivity
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
- Rich on features
With more than 175 help desk features, providing support will be a piece of cake.
A powerful LiveHelpNow alternative
Push your customer support to the next level. LiveAgent offers you the best tools and features to help you provide great customer support. A reliable ticketing system sorts all of your communication, whether it’s email (a smarter Outlook or Gmail alternative), live chat, or even social media like Instagram and Facebook.
LiveAgent has more than 175 features and over 40 integrations to help you ease your workflow.
The fastest live chat
Live chat widget is one of the best ways to let your customers connect with you. It’s all about instant communication and therefore it should be as fast as possible.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Provide support with lightning speed.
Get more for less
Great customer support doesn’t have to ruin your budget. LiveAgent has three great paid plans that provide you with the best tools and features for providing customer support. Pick the one that suits you the best.
In case you want something extra, you can always buy separate features. See our pricing plans and learn more.
Ready to make a switch?
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"The support team always responded promptly with quick to implement solutions. "