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Fed up with your help desk software?

Customer support is an important part of any successful business. And, you can truly do wonders with the right software. Would you like a different solution to your help desk? Try LiveAgent today and see why it's the right choice for you. A reliable ticket system, omnichannel communication and a large selection of features and integrations is what makes LiveAgent the right solution.

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JustCall vs LiveAgent at a glance

See a detailed comparison of JustCall vs LiveAgent features.


	LiveAgent	JustCall
Feature
Ticketing
Live Chat
Call Center
Self-Service
Facebook Integration
Twitter Integration
Instagram Integration
Viber Integration
WhatsApp Integration
Knowledge Base
Customer Forum
Automation and Rules
API Access
Interactive Voice Response (IVR)
Video Calls
Unlimited History
Unlimited Websites
Unlimited Chat Buttons
Unlimited Tickets/Emails
Unlimited Call Recording
Unlimited 24/7 Support

LiveAgent - omnichannel ticketing system

Omnichannel toolset

Take your customer service further with the right software. LiveAgent is a help desk solution that allows you to take your communication even further with all relevant channels. Organize emails, live chat, Facebook, Instagram, Twitter, Viber, phone calls, customer portal inquiries – in the universal inbox.

Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is sorted automatically, as it should be.

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Swiftest chat widget

Live chat is one of the best and most useful tools an agent can utilize to communicate with their customers. It’s all about instant communication, so it needs to be fast.

LiveAgent has the fastest live chat on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what the customers are typing before they hit send. Now you can truly provide a fast support and stay on top of any situation.

Breaking down language barriers

Our customer service software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.

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3 reasons why companies switch to LiveAgent

Improved satisfaction: LiveAgent increases customer satisfaction & improves conversion rates.
Increased productivity: Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Rich on features: Over 175 + features to make your work flow easier and more enjoyable.

Ticketing feature in Help desk software - LiveAgent

Intuitive and affordable

Great CRM customer service software doesn’t have to come with an expensive price tag. Get the tools you need for a fair price instead.

LiveAgent has three reasonably priced plans that are packed with tools, features and integrations to make your workflow smooth and easy. All you need to do is pick the one that suits your business the most. See our paid plans and learn more.

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Ready to try it out?

LiveAgent is the most reviewed and #1 rated help desk software for small and medium-sized businesses in 2025. Stay closer to your customers and help them instantly with LiveAgent.

Use the potential of 175+ available help desk features, including a powerful ticketing system with automation, live chat, social networks, call centre and customer portal.