If you want to start connecting countless apps with your LiveAgent account through Zapier, please follow the integration guide below.

  • First, you need to have a Zapier account. If you do, log in and search LiveAgent in the search bar.
  • Choose a Zap you want to automate tasks with and click on “Use this Zap”
  • Click on LiveAgent logo and select the apps you want to connect to LiveAgent.
  • In the next step choose a trigger, action and connect a LiveAgent account.
  • Your API key can be found inside LiveAgent in Configuration>System>API.

What is Zapier ?

Zapier is an integration platform that allows you to connect all of your web services together using a simple interface. That means that without knowing how to code, you can integrate LiveAgent with hundreds of apps, including ones that you probably already use. See a list of all Zapier apps.

How can you use it?

Let’s say you want to utilize Trello for tracking new leads. You can connect Zapier with your LiveAgent account, and set up a custom trigger that performs a desired action. For example, if a prospective customer sends you an e-mail that is connected to your LiveAgent dashboard, their information will be automatically pulled into your Trello board. Once in Trello, you can organize your leads however you wish.



What is Zapier?

Zapier is a tool that allows you to automate repetitive daily tasks by connecting apps, thus sharing data. 

How can you integrate Zapier with LiveAgent?

Step-by-step guide:

1. Log in to your Zapier account

2. Search for LiveAgent integration

3. Choose an app and task you would like to automate

4. Connect with LiveAgent in (Configurations - System -API)

Why should you integrate Zapier with LiveAgent?

Zapier will help you automate a lot of tasks by connecting with other apps. No need to code an integration. Zapier will do it for you quickly and easily. For instance, you can connect LiveAgent with Mailchimp. Whenever you get a new customer, Zapier can subscribe the customer to your Mailchimp subscriber list. 

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