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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

TeleCube

What is TeleCube?

TeleCube is a VoIP platform that offers coverage in over 50 countries. It can be categorized as a globally operating VoIP provider. According to TeleCube, their goal is to provide phone services that are easily manageable and at the same time budget-friendly for every business.

LiveAgent and TeleCube are VoIP partners. As a result, you can utilize TeleCube in LiveAgent and ultimately improve your call center support as well as the customer experience.

How can you use TeleCube?

Use TeleCube to provide you with a VoIP service for your call center. LiveAgent can help you handle all of your call center needs such as storing your customer conversation history, Interactive Voice Response trees, and much more. Have a look at the video below to see LiveAgent’s full call center capabilities or read our call center feature page.

Call Center Software Demo | LiveAgent

How much does it cost to integrate TeleCube with LiveAgent?

LiveAgent will not charge you any additional fees for using TeleCube as your VoIP provider. However, you will need an active TeleCube subscription to use their services. For more pricing information, head over to TeleCube’s website.

What are the benefits of using TeleCube?

  • Free VoIP TeleCube integration in LiveAgent
  • A large variety of applications and features
  • Supports both Polish and worldwide numbers
  • Prepaid or subscription-based plans
  • Low-cost pricing

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How do you integrate TeleCube with LiveAgent?

Integrating TeleCube with LiveAgent is an easy process. Follow this setup guide to find out how to set up TeleCube or watch the video explanation guide below. 

  • Create a TeleCube account – it’s free of charge. If you already have it, log in to your account. 
  • When in your TeleCube account, go to the main panel. Click on Quick Access > Traditional Numbers > Manage numbers.
Quick access settings in TeleCube
Quick Access in TeleCube
  • At the bottom of the page click on Number Purchased. Edit the Redirect to part and select your SIP account
  • Navigate through the main panel again and go to Quick Access > SIP Accounts (Extensions). Open My SIP Accounts and click on the cogwheel, then go to SIP Settings. You should be on a screen where you have your Login (Auth ID) and Password
TeleCube SIP settings with Login and Password information
SIP Settings
  • Open your LiveAgent account and go to Configuration > Call > Call Numbers and click on the orange button to create a new number. Select TeleCube from the list of VoIP providers. Then provide your login, password, and number (in international mode +48). You can also select the department the calls will route to and the option to record calls. Click on Add and you’re done. 
TeleCube settings with empty fields in LiveAgent VoIP configuration
TeleCube settings in LiveAgent
TeleCube + LiveAgent Integration Guide

Curious to find out what else can LiveAgent do? Have a look at the video below or check out our features page to see everything.

LiveAgent Product Tour

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FAQ

What does VoIP mean?

VoIP stands for Voice over Internet Protocol. This means that you can make and answer calls via the internet and create a virtual call center with just your laptop or phone. 

What is TeleCube?

TeleCube is a telecommunication company that provides VoIP numbers for its customers. They provide coverage in over 50 countries and help many call centers create connections for providing support to customers. 

How much does TeleCube integration cost in LiveAgent?

There is no VoIP integration fee in LiveAgent. However, TeleCube charges for its services independently. 

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