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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

SendMyCall

What is SendMyCall? 

SendMyCall is a business phone system and VoIP provider. Their services include virtual numbers, a PBX phone system for companies, toll-free numbers, and call management.

How can you use SendMyCall?

LiveAgent’s ticketing system also handles customer calls. Thanks to this feature, you can easily set up your call center and start answering calls. SendMyCall can be selected as a VoIP provider for your LiveAgent call center. 

Solve any inquiry by phone with LiveAgent and start providing great customer support. Our call center features make sure that your customer management will be smooth. Take advantage of video calls, IVR trees, custom call buttons, and much more. 

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What are the benefits of using SendMyCall?

  • Affordable and flexible pricing plans
  • Provides toll free numbers
  • Worldwide coverage

Start providing better phone support

Get the job done with LiveAgent call center and provide amazing customer experience for everyone

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Does it cost anything to integrate SendMyCall with LiveAgent?

The SendMyCall integration for LiveAgent is included in one of the plans, so there are no additional charges for it. Simply connect your SendMyCall number, set up your call center, and start making and answering customer calls. 

How to integrate SendMyCall with LiveAgent?

The integration process is simple and takes just a few minutes. There is no need to activate plugins or rely on third-party services to finish integrating SendMyCall with LiveAgent. Follow the steps below to learn how to complete the integration process.

  • First of all, go to the SendMyCall website and buy your new virtual number. You can do so by clicking on a Buy now button at the top right corner of their homepage.
SendMyCall homepage with Buy now button at the top right corner
SendMyCall homepage
  • In this section select a country and area where you want the number to be based. Select VoIP in the Select Forwarding Destination section and then enter Host and Details. When you’re done, click on Continue.
SendMyCall number selection with area and country options
Buy SendMyCall number
  • You will be required to register before payment. Once you finish the registration process, have your username, password and virtual number ready for the next steps. 
SendMyCall registration form
Registration
  • Now open LiveAgent and go to Configuration > Call > Numbers. Click on the orange Create button at the top and select SendMyCall from the list of VoIP providers. 
SendMyCall in the list of VoIP providers in LiveAgent configuration
SendMyCall in the VoIP list
  • Provide your details, such as username, password and your SendMyCall phone number. You also have to select the respective department, dial out prefix, host, the option to record calls and name the number. When you’re done, click on Save
SendMyCall number configuration in LiveAgent
Configure the number

You’ve successfully added your SendMyCall number into the LiveAgent call center. You can now use it to make and answer customer calls. Want to learn more about providing customer support over phone? Check out our Academy articles to learn new tips and tricks. 

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FAQ

What is SendMyCall?

SendMyCall is a company that provides virtual phone numbers, PBX systems for offices, and toll-free numbers. Their pricing is flexible and you can choose from many countries and areas worldwide. 

Does SendMyCall work with LiveAgent?

Yes, SendMyCall is one of the VoIP providers supported by LiveAgent. You can add your SendMyCall virtual numbers into LiveAgent's call center and start making and answering customer calls. 

How can I integrate SendMyCall with LiveAgent?

It's easy, here are the steps.

  • Get your SendMyCall phone number
  • Go to LiveAgent's Configuration > Call > Numbers
  • Create a new number and select SendMyCall
  • Add your username, password and other details and click on Save

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