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Salesforce (Legacy)

What is Salesforce (Legacy) ?

Salesforce (Legacy) is a customer relationship management (CRM) software.

How can you use it?

Salesforce (Legacy) integration for LiveAgent lets you keep track of important information, such as new customers, contacts, events, objects, object types, campaigns and closed opportunities. You can also manually create new accounts, campaigns, comments, cases, contacts and attachments. Feel free to add contacts to campaigns, create and update objects from your LiveAgent dashboard.

Benefits

  • Keep track of your customer relationships from LiveAgent
  • Manage tasks easily from LiveAgent’s dashboard

FAQ

What is Salesforce?

Salesforce is a CRM software that helps you improve your business relationships since 1996. Moreover, it can boost the company's profitability and overall processes.  

What are the benefits of integrating Salesforce with LiveAgent?

- improved productivity

- no need for switching interfaces

- easily update campaigns from the LiveAgent 

- add new contacts from LiveAgent

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