To activate your LDAP plugin, please follow the instructions below:
Note: The mail field must contain valid email, otherwise users cannot be imported into LiveAgent as agents. If the user has more than one email, only the first email is used as an identifier in LiveAgent.
LDAP stands for Lightweight Directory Access Protocol. It is an application protocol used over an IP network to manage and access the distributed directory information service. The primary purpose of a directory service is to provide a systematic set of records, usually organized in a hierarchical structure.
Note: Only agents with filled email fields can be imported into LiveAgent.
LDAP is an abbreviation for Lightweight Directory Access Protocol, which can be utilized to store information about users, apps, and more.
1. Activate the LDAP Plugin in LiveAgent (Configurations - System - Plugin - LDAP)
2. Fill in the credentials and USE
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A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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