iCloud is a product by Apple Inc. that offers cloud storage, cloud computing service and provides usability across Apple products line. It also serves as an email provider. iCloud lets users store data of many types, but mostly documents, music, videos, and photos on remote servers. These can then be shared and downloaded between various devices.
When a large number of emails keep coming, it can be tough to handle everything from a single mailbox. Are you running your help desk from your iCloud email? Make sure to connect it to LiveAgent and keep everything organized. LiveAgent ticketing system can help you gather all email communication straight into your LiveAgent dashboard, organize it, filter it and prioritize what needs special attention.
Further, it has a wide range of features to ensure your email communications are directed to the right people and remain organized.
One of the best things about LiveAgent’s ticketing system is its multi-channel capabilities. Besides iCloud and other email providers, it also offers live chat, call center, customer portal, and social media such as Facebook, Instagram, Twitter, and even Viber. The communication channels are each supported by unique features. You can view the complete list by clicking here.
You can use features such as departments and automated ticket distribution to make sure that all tickets will be addressed by an available agent. In addition, tags can be used to create topic groups, and you can set your own business hours so that customers know when you’re available.
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It is possible to integrate LiveAgent with an Apple iCloud account. iCloud customer support emails will be imported into the LiveAgent ticketing system so you can keep track of all of your email correspondence. Learn how easy it is by following the guide below.
You’re done and your iCloud email account is connected to your LiveAgent help desk software. Learn more about providing customer support via our ticketing system at the LiveAgent academy, browse through all of our features or have a look at what other integrations LiveAgent supports to make your job easier.
Cloud storage and cloud computing are among the numerous services made by Apple Inc. through iCloud, which are integrated with Apple products. In addition, iCloud provides email services. The service allows users to store data of various types, but mostly documents, music, videos, and photos on remote servers. After sharing and downloading from various devices, these can then be used on other devices.
Yes, you can integrate iCloud with LiveAgent. The process is very simple and takes just a few minutes. After that, you will be able to handle customer communication coming to your iCloud email from LiveAgent.
The process is simple.
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A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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