Discover how LiveAgent improves your webhosting business.
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.
Keep your customer’s data protected with state-of-the-art security measures including HTTPS encryption, DDoS mitigation, and more.
Attract new customers and increase customer lifetime value by providing unforgettable experiences that create positive word of mouth.
Be always online & available
Web hosting and server maintenance requires a lot of attention and focus, just like your customers. Single and short bug can cause a lot of issues for infrastructure and your success. Inform your customer immediately on real-time live chat and provide them the right solution for their needs.
Lower the support load
Questions, requests, issues, inquiries… Your clients have all kind of concerns which need to be solved. Build your own customer portal tied with knowledge base and FAQ and give your client the opportunity to look for the answers on their own. Your support agents can now focus on different aspects as well as provide more personal based helps.
Combine multiple channels
Break the borders of multiple channels, which your customer use to get in touch with you. Start solving issue on live chat during business hours, continue in the ticket during evenings and finish the request on the next day via call. Everything from the same place – nice and neat. Watch your revenue grow.
Save more with LiveAgent
Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your customers.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
What is help desk software for a Webhosting company?
Help desk software for Webhosting company is basically software for efficient customer service. The software offers different pricing plans to satisfy different customer needs. For instance, if you have a huge customer base, like a Webhosting company, you might need a full-featured help desk software - so you can provide the best customer experience.
Why should a Webhosting company have help desk software?
Customer service can break or make your business. Thus, having efficient support on each platform is crucial. LiveAgent is an omnichannel solution for your customer support. So, it allows you to deal with all customer inquiries from one dashboard without hiring additional staff.
How can your Webhosting company benefit from LiveAgent?
The benefits include improved revenue, customer experience, and customer satisfaction. Moreover, it saves time, money and reduces the churn rate.
Need to improve your marketing reputation?
Investing in help desk software can improve a company's marketing efforts by managing customer queries and social media comments efficiently. LiveAgent offers a 7 or 30-day free trial with no setup fee and 24/7 customer service. A good first impression online can also benefit marketing and sales, but it requires the right tools.
Need to improve your customer service?
To improve customer service, LiveAgent offers a 24/7 service with no setup fees. With the rise of e-commerce, businesses are adapting to new strategies, including automation and chatbots. While these cost-efficient options are useful for handling high volumes of customer queries, it's important to maintain a human connection. LiveAgent offers fail-proof tips to ensure customer satisfaction.
Helpdesk software for Entertainment industry
LiveAgent offers helpdesk software for entertainment businesses with no setup fee and 24/7 customer service. It allows for a 4x boost in customer advocacy and can cut down response times by 24% with automated ticket routing. Additionally, it can decrease ticket volume by 37% with a knowledge base. LiveAgent combines fun and productivity for the best social customer service software. Start a free 7 or 30-day trial with no credit card required.
Helpdesk software for Retail industry
LiveAgent is a helpdesk software for the retail industry that can improve customer service and increase satisfaction. It offers a free trial with no setup fee, customer service available 24/7, and can reduce ticket volume by 37%. It also boasts a 4x boost in advocacy and can decrease response times by 24%. Users can start a free trial for 7 or 30 days with a free email, and no credit card is required.
At a standstill? Increase sales with LiveAgent!
LiveAgent is a tool that can help increase sales by creating a customer-centric culture within a business. Customer satisfaction is closely linked to retention, loyalty, and sales, and striving to satisfy customers can lead to better business performance. LiveAgent offers a free trial with no setup fee and 24/7 customer service.
Helpdesk software for HR industry
LiveAgent offers a helpdesk software for the HR industry that can improve customer experience, response times, and decrease ticket volume. The software is user-friendly and offers a free trial with no setup fees and 24/7 customer service. Start a trial with a free email for 7 or 30 days with a company email.
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