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Português Discover how LiveAgent improves your SaaS business.
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Keep churn at an all-time low by meeting all service level agreements and customer expectations.
Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.
Ensure no customer message goes unanswered by streamlining all customer messages across multiple channels into a single inbox.
Decrease the churn rate
Fast and on-point help can make a huge difference when it comes to keeping customers and reducing churn rate. Time is very important factor in this case. Real-time live chat can help you to solve the issues immediately and keep customers at your bay. No more brainstorming about strategies how to lower it – the solution came just to you.
Improve customer happiness
The success of your business depends on the satisfaction of your customers. Provide them opportunity to search for answers on customer portal, get in touch with them via regular mail and finish the sales on call – everything on one place! Bonus: You can measure how satisfied your customers were thanks to rewards / rebuke system. 🙂
Stay organized
No more several separate inboxes, different solution for live chat or additional provider for call center. LiveAgent packs all the channels into one package (social networks as well) for a very affordable price. Invest less time into managing day-to-day tasks thanks to automation and focus on what matters to you – your customers, business and growth.
Saas call center solutions are able to meet a variety of business needs, including analysis, calculation, storage, and communication. With SaaS service models, the user does not have to install or manage software infrastructure. The provider simply provides users with access to SaaS applications over the network.
Save more with LiveAgent
Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your customers.
How Aquasprouts achieves 96.5% customer satisfaction rate with LiveAgent
Discover how AquaSprouts revolutionized their customer support with LiveAgent, achieving a 96.5% satisfaction rate while managing over 500 inquiries monthly. Explore their journey from ZenDesk to LiveAgent, and learn why this innovative aquaponics company thrives with features like unlimited email handling, live chat, and seamless integration—all at a competitive price. Find out how LiveAgent can transform your customer service experience.
Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.
The right help desk for every business
LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.
How CS Apparel Group launches new support lines in minutes with LiveAgent
CS Apparel Group improved support speed by 75% with LiveAgent—launch new lines in minutes and boost customer satisfaction. Try free!
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