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Português Discover how LiveAgent improves your E-commerce business.
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Helpdesk software for E-commerce industry
Get closer to your potential shoppers with LiveAgent – the most reviewed and #1 rated help desk software for SMB in 2019.
Improve your response times by up to 26% by streamlining all customer messages from email and social media into a single inbox with our helpdesk ticketing software.
Guide your customers through the checkout process and answer any questions they may have in real-time with our native live chat widget.
Improve your customer loyalty by making each support experience memorable and personalized with the built-in CRM in our service desk software.
Improve the happiness & satisfaction
Implementing LiveAgent for e-commerce on your website is question for a couple of seconds. However the impact on your e-commerce, lasts for the whole time. Bringing LiveAgent helpdesk software to your e-shop can raise the happiness of your customers by more than 60 %.
Guide your customers
Offering helping hand to your customers at the right time can have a significant impact on your business. Every time they may have a question, your live chat or call center are exactly there for you. Power your customer service with LiveAgent for e-commerce.
Build the loyal customer base
The loyalty of the customers should be one of the key metrics for your business. They prefer your products & services and will stay with you until they are satisfied. The more loyal customers you have, the better results you will see at the end of each passing month.
Reduce the shopping cart abandonment
Monitor your customers, prepare in advance and reach out before they can bounce with proactive chat invitations. With live chat, you can provide customer support 24/7 even when you’re offline with contact forms.
Save more with LiveAgent
Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and find out how can LiveAgent IT help desk software boost your customer support and increase the happiness of your business partners.
The best issue tracking software
Struggling to choose the best issue tracking software? Check out our research where we compared the best 25 issue tracking software solutions.
Introducing LiveAgent’s new AI-powered feature in the works
LiveAgent is a customer support software with AI-powered features, including email ticketing reply templates based on knowledge base articles. It improves response times, accuracy, and personalization, while helping to cut costs and enhance the customer experience.
Need to improve your customer service?
Customer service is crucial for businesses. It involves providing support before, during, and after a purchase. To improve service, measure customer satisfaction and consider using tools like LiveAgent for efficient and effective support. With its advanced automation and integrations, LiveAgent is the top-rated help desk software for small businesses.
One help desk solution for different industries
LiveAgent is a versatile customer service software that offers comprehensive support across various industries. It provides omnichannel communication, real-time interactions, and valuable integrations for businesses. Trusted by companies like NASCAR and Forbes, it enhances customer support and user communications. With no setup fee and 24/7 customer service, LiveAgent helps businesses improve customer experience and reduce ticket volume. It also offers a free trial and is a powerful alternative to Freshcaller.
Need to increase response speeds?
Improve revenue and sales with real-time responses. LiveAgent's hybrid ticket stream saves time and increases response speed. Integrate social media and automate ticket routing for exceptional customer support. LiveAgent's affordability and advanced automation are reasons companies switch from Zendesk. Its functionality and excellent support make it a top choice for customer service.
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