Speed up customer request resolution
Customers want to have access to the information immediately and want to have their questions answered as soon as possible. By implementing real time live chat on your website you can provide them light-speed answers, improve their loyalty to your business and increase the customer satisfaction. Since time is money and it is all about the money, why would you wait?
Close more deals in real time
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Organize your projects
Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
Cut down the expenses
Let’s be honest. Every company wants to keep the expenses as low as possible and have the highest revenue in the balance sheet. With real-time live chat your customer support representatives can handle 3 chats at the same time which is more cost efficient. LiveAgent for accounting industry helps you to optimize your expenses.
Select the winning RoI
Investing money into something new can be frightening for some companies. Calculating the amount of euros / dollars and deciding, where to invest them, is a real struggle. LiveAgent with its All-Inclusive plan is one of the safest investments for you. Not only it will bring you happy customers, it will also increase your revenue, cash flow and your market share. Count with LiveAgent.
Increase your revenue
Keeping customers happy and satisfied should be at the core of doing business. Happy customers spread the news around them either in a digital world or offline to their colleagues and friends. One of the tools how to achieve it is delivering an A* customer support. LiveAgent, at its heart is about customers. Combine these two and you’ll see a positive impact on your business.