One help desk solution for different industries

Whether you’re in healthcare or automotive, LiveAgent is an asset.
  • ✓ No setup fee    
  • ✓ Customer service 24/7    
Used by
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Valuable in every single industry

Discover how LiveAgent adapts to the needs of different industries. Check the use cases and testimonials of our current customers from several industry spheres. See how LiveAgent can fit your requirements and improve your customer support with the right omnichannel help desk software. 

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Explore how LiveAgent fits your niche

Identify prospective customers in real-time by analyzing customer behavior and data, visited pages, and site referrers.

Create virtual showrooms and deliver personalized shopping experiences with advanced features like real-time chat and HD video calls.

Create comprehensive customer profiles and communicate with your clients through a multitude of channels such as email or live chat.

Create a flexible support system for your customers by allowing them to start a conversation at any time across multiple channels.

Connect with your customers at scale and provide support on the channels they use most from one streamlined app.

Streamline all communications into a single ticketing system that integrates with over 130 external tools such as Stripe or PayPal.

Make more sales by monitoring your website visitor’s behavior and by creating personalized product recommendations in real-time.

Keep an eye on your ROI and stay on top of your performance with our robust analytics, time tracking, and reporting tools.

Deliver exceptional customer service experiences with real-time support options and self-service hubs.

Boost your recruitment with the right automation workflows and focus on building lasting relationships.

Build a rock-solid foundation for your marketing campaigns and sync your customer’s data with your favorite tools.

Engage with potential clients, provide them with personalized support, and turn web traffic into a growing revenue stream.

Provide smarter customer support through live chat, interactive voice response technology (IVR), and unique CRM insights.

Nourish lifelong brand loyalty by providing personalized sales, onboarding, and support experience.

Use tags and tag reports to identify recurring problems and create actionable insights and improvement plans.

Collect customer information and use it to create personalized recommendations and unforgettable shopping experiences.

Keep track of your performance and growth metrics with our robust analytics, comprehensive reports, and valuable integrations.

Save more with LiveAgent

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Grow with the best

Join the ever growing list of businesses that rely on LiveAgent and come from different industry enviroments. Learn how they take the advantage of omnichannel communication platform and how your company can benefit from it as well.

LiveAgent is also able to fulfill the requirements of several business spheres. Get to know how, see its impact and go for a change.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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Get the right software and provide your customers with the best support you can. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020.

Looking for a Freshcaller alternative?

LiveAgent offers comprehensive knowledge repositories, multi-channel communication, real-time chat, reporting/analytics, self-service portals, service level agreement management, social media integrations, ticket management, and workflow management as a powerful alternative to Freshcaller. Additionally, LiveAgent boasts the fastest live chat widget on the market.

LiveAgent combines excellent live chat, ticketing, and automation. Improve your marketing with LiveAgent help desk software.

Need to improve your marketing reputation?

LiveAgent is a reliable customer support software trusted by companies like NASCAR and Forbes. It offers personalized experiences, live chat, and integrates with social media.

Your data is always backed up with LiveAgent. We have multiple data centers around the world, so you don't have to worry about losing important information.

Multiple data centers

LiveAgent is a versatile help desk solution that can be used in various industries. It offers benefits such as no setup fee and 24/7 customer service. With it, businesses can improve their customer experience, reduce response times, and decrease ticket volume. It is adaptable to the needs of different industries, with use cases and testimonials available. Businesses can try a free trial for 7 or 30 days, and no credit card is required. Additionally, LiveAgent is a helpful tool for businesses seeking assistance with their customer support needs.

LiveAgent helps retail industry with providing the best possible customer service. LiveAgent - one omnichannel solution to satisfy every customer.

Helpdesk software for Retail industry

LiveAgent is a comprehensive customer service software that improves satisfaction with features like automated ticketing and real-time interactions. It offers valuable content and integrations for online businesses, with excellent support and value for money.

LiveAgent helps Gaming & Esports industry players level up customer support. Enter the next level with LiveAgent's help desk software.

Help desk software for eGaming and eSports

The eGaming and eSports industries are growing rapidly worldwide. LiveAgent help desk software can enhance customer support and user communications for key industry players.

Thanks to LiveAgent we can handle more support requests than ever without the need to extend number of support agents. Have a look at the chart.

New analytics reports

LiveAgent offers customer service software such as VoIP phone systems, self-service software, inbound call center software, complaint management system, client portal software, email management software, and help desk software for startups. They provide a demo, pricing, features, integration, and alternative options. Sales contacts and socials are available. Quality Unit, LLC holds the copyright of LiveAgent and their website uses cookies.

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