Create a positive CX that will make your customers talk.
Improve first response rates with automated ticket routing.
Reduce the influx of support tickets with a knowledge base.
Identify prospective customers in real-time by analyzing customer behavior and data, visited pages, and site referrers.
Create virtual showrooms and deliver personalized shopping experiences with advanced features like real-time chat and HD video calls.
Create a flexible support system for your customers by allowing them to start a conversation at any time across multiple channels.
Connect with your customers at scale and provide support on the channels they use most from one streamlined app.
Make more sales by monitoring your website visitor’s behavior and by creating personalized product recommendations in real-time.
Keep an eye on your ROI and stay on top of your performance with our robust analytics, time tracking, and reporting tools.
Boost your recruitment with the right automation workflows and focus on building lasting relationships.
Build a rock-solid foundation for your marketing campaigns and sync your customer’s data with your favorite tools.
Provide smarter customer support through live chat, interactive voice response technology (IVR), and unique CRM insights.
Nourish lifelong brand loyalty by providing personalized sales, onboarding, and support experience.
Collect customer information and use it to create personalized recommendations and unforgettable shopping experiences.
Join the ever growing list of businesses that rely on LiveAgent and come from different industry enviroments. Learn how they take the advantage of omnichannel communication platform and how your company can benefit from it as well.
LiveAgent is also able to fulfill the requirements of several business spheres. Get to know how, see its impact and go for a change.
Help desk software is very beneficial for different industries, such as accounting, automotive, banking, insurance, e-commerce, entertainment, esports, fashion, forex, healthcare, HR & recruitment, marketing, real estate, retail, SaaS, software, and more.
LiveAgent is a great help desk software solution for better customer service since it gathers all customer issues into one interface. Thus, your agents don't need to switch between platforms anymore. Moreover, LiveAgent's knowledge base feature allows you to provide self-service support to your customers, so they can easily find information on their own without contacting support agents.
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