One help desk solution for different industries
Whether you’re in healthcare
or automotive, LiveAgent
is an asset.
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Valuable in every single industry
Discover how LiveAgent adapts to the needs of different industries. Check the use cases and testimonials of our current customers from several industry spheres. See how LiveAgent can fit your requirements and improve your customer support with the right omnichannel help desk software.
Explore how LiveAgent fits your niche
Identify prospective customers in real-time by analyzing customer behavior and data, visited pages, and site referrers.
Create virtual showrooms and deliver personalized shopping experiences with advanced features like real-time chat and HD video calls.
Create comprehensive customer profiles and communicate with your clients through a multitude of channels such as email or live chat.
Create a flexible support system for your customers by allowing them to start a conversation at any time across multiple channels.
Connect with your customers at scale and provide support on the channels they use most from one streamlined app.
Streamline all communications into a single ticketing system that integrates with over 130 external tools such as Stripe or PayPal.
Make more sales by monitoring your website visitor’s behavior and by creating personalized product recommendations in real-time.
Keep an eye on your ROI and stay on top of your performance with our robust analytics, time tracking, and reporting tools.
Deliver exceptional customer service experiences with real-time support options and self-service hubs.
Boost your recruitment with the right automation workflows and focus on building lasting relationships.
Build a rock-solid foundation for your marketing campaigns and sync your customer’s data with your favorite tools.
Engage with potential clients, provide them with personalized support, and turn web traffic into a growing revenue stream.
Provide smarter customer support through live chat, interactive voice response technology (IVR), and unique CRM insights.
Nourish lifelong brand loyalty by providing personalized sales, onboarding, and support experience.
Use tags and tag reports to identify recurring problems and create actionable insights and improvement plans.
Collect customer information and use it to create personalized recommendations and unforgettable shopping experiences.
Keep track of your performance and growth metrics with our robust analytics, comprehensive reports, and valuable integrations.
Save more with LiveAgent
Grow with the best
Join the ever growing list of businesses that rely on LiveAgent and come from different industry enviroments. Learn how they take the advantage of omnichannel communication platform and how your company can benefit from it as well.
LiveAgent is also able to fulfill the requirements of several business spheres. Get to know how, see its impact and go for a change.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
What industries can benefit from using help desk software?
Help desk software is very beneficial for different industries, such as accounting, automotive, banking, insurance, e-commerce, entertainment, esports, fashion, forex, healthcare, HR & recruitment, marketing, real estate, retail, SaaS, software, and more.
How can LiveAgent improve customer service in your company?
LiveAgent is a great help desk software solution for better customer service since it gathers all customer issues into one interface. Thus, your agents don't need to switch between platforms anymore. Moreover, LiveAgent's knowledge base feature allows you to provide self-service support to your customers, so they can easily find information on their own without contacting support agents.
Looking for a HelpCrunch alternative?
LiveAgent is a great alternative to HelpCrunch for help desk software. It offers more than just live chat, with features such as email, social media, knowledge base, and call equipment integration. With over 175 features and 40 integrations, LiveAgent is an excellent way to communicate with customers. Customers can start a 7-day free trial with a free email or a 30-day trial with a company email. No credit card required.
Looking for a LiveHelpNow alternative?
LiveAgent is presented as the best alternative to LiveHelpNow in the market, offering no setup fee, customer service 24/7, and no credit card required. They provide support via important communication channels such as email, live chat, social media, call center support, and knowledge base. LiveAgent offers a 7 or 30-day free trial with no credit card required, and users can use their company email to get a 30-day free trial. Overall, LiveAgent offers a simpler and more efficient solution for help desk software.
Looking for a LiveCall alternative?
Discover why LiveAgent is the best LiveCall alternative on the market, with no setup fee, 24/7 customer service, and no credit card required. Stay closer to your customers and help them faster with LiveAgent's email, live chat, social media and knowledge base options. Start a free trial for 7 or 30 days with no credit card required.
Looking for a LiveChat alternative?
LiveAgent is a great LiveChat alternative with over 175 features including the fastest chat widget, call center and coverage of channels like Instagram and Viber. The migration process from LiveChat to LiveAgent is easy and free, taking only 5 minutes. Plus, there is no setup fee, customer service is available 24/7, and no credit card is required. Start a 7 or 30 day free trial today by signing up with your email or your company email to get a sub-domain for your LiveAgent account.
Are you looking for a better LivePerson alternative?
Discover why LiveAgent is the best LivePerson alternative on the market for improving customer service with powerful tools, features, and integrations. Thousands of companies have switched to LiveAgent and improved customer support. Start a free trial today with no setup fee, 24/7 customer service, and no credit card required.
Searching for an alternative to HelpSpot?
LiveAgent is presented as the best alternative to HelpSpot because of its ability to manage customer support inquiries across multiple channels. Offering affordable paid plans and a free 14-day trial, LiveAgent claims to provide world-class customer service that doesn't have to be expensive. The software unifies communication channels such as emails, live chat, social media, call center, and customer portals into one place. Signing up for LiveAgent requires no setup fee or credit card, and customer service is available 24/7.
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