"With LiveAgent we're able to give our customers support wherever they are. "
Need a HubSpot Service Hub alternative?
Discover why LiveAgent is the best HubSpot Service Hub alternative on the market.
Fed up with your help desk software?
Customer support is an important part of any successful business. And, you can truly do wonders with the right software. Would you like a different solution to your help desk? Try LiveAgent today and see why it's the right choice for you. A reliable ticket system, omnichannel communication and a large selection of features and integrations is what makes LiveAgent the right solution.
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HubSpot Service Hub vs LiveAgent at a glance
See a detailed comparison of HubSpot Service Hub vs LiveAgent features.
LiveAgent | HubSpot Service Hub | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
Leading HubSpot Service Hub ticketing alternative
Take your customer service further with the right software. LiveAgent is a help desk solution that allows you to take your communication even further with all relevant channels. Organize emails, live chat, Facebook, Instagram, Twitter, Viber, phone calls, customer portal inquiries – in the universal inbox.
Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is sorted automatically, as it should be.

Swiftest chat widget
Live chat is one of the best and most useful tools an agent can utilize to communicate with their customers. It’s all about instant communication, so it needs to be fast.
LiveAgent has the fastest live chat on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what the customers are typing before they hit send. Now you can truly provide a fast support and stay on top of any situation.
Breaking down language barriers
3 reasons why companies switch to LiveAgent
- Improved satisfaction
LiveAgent increases customer satisfaction & improves conversion rates.
- Increased productivity
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
- Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
Intuitive and affordable
Great CRM customer service software doesn’t have to come with an expensive price tag. Get the tools you need for a fair price instead.
LiveAgent has three reasonably priced plans that are packed with tools, features and integrations to make your workflow smooth and easy. All you need to do is pick the one that suits your business the most. See our paid plans and learn more.
Ready to try it out?
LiveAgent is the most reviewed and #1 rated help desk software for small and medium-sized businesses in 2025. Stay closer to your customers and help them instantly with LiveAgent.
Use the potential of 175+ available help desk features, including a powerful ticketing system with automation, live chat, social networks, call centre and customer portal.
LiveAgent vs HubSpot Service Hub Comparison
Head over to Capterra to compare LiveAgent and HubSpot Service Hub's customer service platform ratings based on customer reviews

See how LiveAgent has boosted the productivity of our clients:
We have worked with thousands of amazing people
"With LiveAgent we're able to give our customers support wherever they are. "
"With LiveAgent we're able to give our customers support wherever they are. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"I have to say, I have never experienced such a professional customer approach. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We have been using LiveAgent since August and we are really satisfied with it. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.



