"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Helpshift today.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Migrating from Helpshift?
Looking for alternative software to Helpshift? Try LiveAgent for your customer support or technical support and see the benefits. Migrate your support team from Helpshift to LiveAgent or start your free trial today. It's simple. Just register for a free trial, enter your login and you're almost ready to roll.
Try it for free
What kind of data can you migrate from Helpshift?
- People
Migrate your admin, agent profiles and customer contacts
- Tags
Migrate tags
- Tickets
Migrate tickets including message strings, agent messages and other related
Helpshift vs LiveAgent Comparison
| Feature | LiveAgent | Helpshift |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ✅ Ye |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Ye |
| Unlimited Websites | ✅ Yes | ✅ Ye |
| Unlimited Chat Buttons | ✅ Yes | ✅ Ye |
| Unlimited Tickets/Mails | ✅ Yes | ❌ No |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Helpshift migration to LiveAgent
Data migration doesn't have to be a complicated process when you're doing it with us. Migrate tickets, customer and agent profiles, tags, and all of your feedback so you will have everything you need to do your business.
4 benefits of migrating to LiveAgent
- Great customer experience
Provide great customer support and receive better feedback with our solution
- Fully featured help desk software
All the tools, features and integrations are there to let you do your best work
- Save more and earn more
Turn prospects into paying customers and save money with our paid plans
- Increase workflow
Do more in less time with our toolset
Get to know our tools and features
A good customer service software has to have all the tools you need to provide the best support. Up your workflow with a great toolset and get done more with LiveAgent. LiveAgent includes a reliable ticketing system that contains all of your email, messages and more to keep things organized. It also includes email support, your custom knowledge base, super fast live chat, call center and even support of social media like Facebook Messenger, Twitter or Instagram. We have also added Viber. So what do you think? Would you like to try out our tools?
LiveAgent tools
Excellent customer service
We know that our clients expect top-notch customer service. That's why we introduced support from LiveAgent to help them out 24/7. Do you have a problem with your settings, template or simply want to ask us something? Connect with us any way you want. Give us a call, start a chat, look through our support library or send us an email whenever you have a custom issue or want to access some information.
Testimonials
What our existing customers say about us
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We see LiveAgent as a great tool for communicating with customers. "
"Since we are using LiveAgent our response time improved by 60%. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
Ready to migrate from Helpshift?
Experience LiveAgent's powerful customer support platform with comprehensive features, 200+ integrations, and 24/7 support. Migrate from Helpshift today.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
