"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Helprace.
No setup fee
Customer service 24/7
No credit card required
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Migrating from Helprace?
Are you considering migration from Helprace to a different help desk software? Migrate from Helprace to LiveAgent quickly and get access to a fully featured help desk system that can help you provide amazing customer support.
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Helprace vs LiveAgent Comparison
| Feature | LiveAgent | Helprace |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ❌ No |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ✅ Yes |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ❌ No |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
A complimentary Helprace migration
Helprace is a great customer service software solution serving many businesses worldwide but we understand that not every solution is the right choice for every business. Have you tried LiveAgent as your next go to software for providing excellent customer experience? Switch to a different ticketing system and migrate from Helprace today. Select the data you need and migrate today. And if you first want to see what can LiveAgent do, hit the button down below and get the full experience of our customer service solution.
What kind of data can you migrate from Helprace?
- People
Migrate your admin, agent profiles and customer profiles
- Tickets
Migrate your tickets along with your ticket history
- Tags
Migrate tags and departments
Migrate and experience our tools in action
Ticketing system, email accounts and knowledge base are just the beginning when you switch to LiveAgent. Get done more with the right tools. You can get a super fast live chat widget, reliable call center and social media integrations like Facebook Messenger, Instagram, WhatsApp or Viber. All of this goes along with ticket system, email integrations and knowledge base. All you need to do is pick the right plan and choose which tools you want to use. After you do so, you can go even further and take advantage of advanced features and plenty of integrations that make your workflow faster and more efficient.
Have a look at some of our tools
Customer service is our specialty
Great software with great tools can make work easier for your customer support agents and in turn make your customers more satisfied. A satisfied customer equals larger profits and increased loyalty. In order to make a great customer support tool, a company should know how to provide great support for their customers. That's why we offer a 24/7 customer support for all of our clients. Contact us anytime you need help with your software or just want to get some information.
Ready to migrate to LiveAgent?
Create your free 30-day trial and switch to LiveAgent today. Click on the button below or contact us to find out more about Helprace migration.
Testimonials
What our existing customers say about us
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"It's a pleasure to have a great portal that improves our customer service. "
"It's a pleasure to have a great portal that improves our customer service. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"It's a pleasure to have a great portal that improves our customer service. "
Ready to migrate from Helprace to LiveAgent?
Create your free 30-day trial and switch to LiveAgent today. Click on the button below or contact us to find out more about Helprace migration.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
