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Português Looking for a Gorgias alternative?
Discover why LiveAgent is the best Gorgias alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Fed up with your help desk software?
Looking to get more social and sell more with your customer service with the right customer service software? Gorgias is great but have you tried LiveAgent yet?
Increase customer satisfaction with software that won’t let you down. Get more from your ticketing software, live chat or knowledgebase with LiveAgent. Take advantage of plenty of features and integrations, such as Shopify, social media like Instagram, Facebook Messenger or Twitter. Keep reading and find out why we’re the right omnichannel software solution for your help desk.
Save more with LiveAgent
3 reasons why LiveAgent is the best Gorgias alternative
Find out what are the benefits of using LiveAgent
Increase in ROI
Building better customer relationships leads to better customer base and increased income.
Save time and money
Features such as analytics, intuitive management system and ticketing system help you better manage your resources.
Better workflow
Use tools such as social media, great ticketing system, knowledgebase and more for better workflow and more reliable omnichannel customer support.
Gorgias vs LiveAgent at a glance
| Feature | LiveAgent | Gorgias |
|---|---|---|
| Ticketing | ✅Yes | ✅Yes |
| Live Chat | ✅Yes | ✅Yes |
| Call Center | ✅Yes | ✅Yes |
| Self-Service | ✅Yes | ❌No |
| ✅Yes | ✅Yes | |
| ✅Yes | ❌No | |
| ✅Yes | ✅Yes | |
| Viber | ✅Yes | ❌No |
| ✅Yes | ✅Yes | |
| Knowledge Base | ✅Yes | ❌No |
| Customer Forum | ✅Yes | ❌No |
| Automation and Rules | ✅Yes | ✅Yes |
| API | ✅Yes | ✅Yes |
| Interactive Voice Response (IVR) | ✅Yes | ❌No |
| Video Calls | ✅Yes | ❌No |
| Unlimited History | ✅Yes | ✅Yes |
| Unlimited Websites | ✅Yes | ❌No |
| Unlimited Chat Buttons | ✅Yes | ✅Yes |
| Unlimited Tickets/Mails | ✅Yes | ❌No |
| Unlimited Call Recording | ✅Yes | ❌No |
| Unlimited 24/7 Support | ✅Yes | ✅Yes |
The fastest live chat widget on the market
We’re quite serious about it. We have worked hard to perfect our live chat widget and it was worth it. Our live chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
Now you can have a truly fast help desk live chat. Use LiveAgent’s live chat to provide super fast and reliable customer experience, whether you’re using Shopify or even when you’re running your own store individually. Live chat can easily turn the tables and turn a website visitor into a paying customer.
See our live chat in action
It’s better to see what an alternative customer service software can do. Have a look at our live chat in action and decide if it’s the right choice for your help desk.
Feel free to have a look at our channel, we have videos about our help desk tools and features, such as call center feature, IVR and more coming soon.
Customer support software and great customer experience
Customer support software company should lead by example and provide the best customer support. A good help desk uses a customer service software that provides great customer experience.
That’s why we provide our customers with 24/7 customer support. Just pick your channel, whether it’s a phone call, social media message or knowledge base, we are there for you.
LiveAgent vs. Gorgias review comparison
Correct as of 16/9/2020
Try it out for free today
Switch from Gorgias to our customer service software and try out our advanced features such as knowledge base, call center, social media or Shopify integrations.
Get a free 30-day trial with no strings attached and no credit card info required. We want to prove to you that we are the right customer service software for your business. Improve your customer experience with LiveAgent today
Want to compare us to different customer service software?
Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.
Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.
The right help desk for every business
LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.
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