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Fed up with your help desk software?

Customer support is an important part of any successful business. And, you can truly do wonders with the right software. Would you like a different solution to your help desk?

Try LiveAgent today and see why it’s the right choice for you. A reliable ticket system, omnichannel communication and a large selection of features and integrations is what makes LiveAgent the right solution.

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Front vs LiveAgent at a glance

Feature	LiveAgent	Front
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Powerful Front alternative

Take your customer service further with the right software. LiveAgent is a help desk solution that allows you to take your communication even further with all relevant channels. Email, live chat, social media (Facebook, Instagram and Twitter), call center and knowledge base are ready and at your disposal.

Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is sorted automatically, as it should be.

The fastest live chat

Live chat is one of the best and most useful tools an agent can utilize to communicate with their customers. It’s all about instant communication, so it needs to be fast.

LiveAgent has the fastest live chat on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what the customers are typing before they hit send. Now you can truly provide a fast support and stay on top of any situation.

3 reasons why companies switch to LiveAgent

Improved satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Increased productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Best tools, fair price

Great CRM customer service software doesn’t have to come with an expensive price tag. Get the tools you need for a fair price instead.

LiveAgent has three reasonably priced plans that are packed with tools, features and integrations to make your workflow smooth and easy. All you need to do is pick the one that suits your business the most. See our paid plans and learn more.

Compare plans

Are you ready to try different software?

Have you decided to switch yet? LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

See why companies switch to LiveAgent

Want to compare us with other platforms?

Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.

Related Articles to Front alternative

Looking for a free customer management software?

Create a free knowledge base to provide customers with useful articles. Customize it to match your branding. LiveAgent's customer service software is free, with the option to switch to a paid plan for extra features. LiveAgent is used by companies like Huawei, BMW, and O2. It offers a fast live chat widget and a ticketing system. The free plan has limitations, but the paid plan offers more features.

Looking to migrate from LiveChat to LiveAgent? Join companies like Huawei, BMW, Yamaha and O2 in providing world class support.

Looking to move from LiveChat to LiveAgent?

LiveAgent is a highly recommended customer support tool with multiple language support and pricing starting at $9/month. It offers features like Live Chat, Call Center, Self-Service portal, and integrations with social media platforms. They also offer free data migration and support plugins for various software.

LiveAgent is a help desk solution that connects multiple channels in one interface. Would you like to migrate from LivePerson to LiveAgent? We've got you.

Migrating from LivePerson?

LiveAgent is highly recommended by users for improving response time, customer satisfaction, and sales. It offers prompt support and improves communication with customers.

Macro

A macro is a message template for automated responses to customer support tickets. They save time and provide consistent replies. LiveAgent provides macros for quick, standard replies.

Free trial

Experience LiveAgent's customer service software and advanced tools for 14 days free of charge with no strings attached. Test out all the features available and decide if the platform is right for you before investing in a full subscription plan. Sign up for a free trial today!

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