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iOS

iOS

iOS Mobile App

Customer Service Doesn’t Stop When You Leave Your Desk

LiveAgent offers a native iOS app for your favorite mobile device so that you can also provide customer support on the go. Download the free iOS LiveAgent app and stay connected to your website visitors outside of the office.

Thumbnail for How to Chat on the go with LiveAgent iOS app

How to Chat on the Go with LiveAgent iOS App

Download the free iOS LiveAgent app. It lets you stay connected to your website visitors outside of the office. You can chat with your customers anywhere, send quick replies, and impress your customers with constant support.

LiveAgent iOS application interface

Main Features

  • Resolve, transfer, and respond to tickets - Manage all ticket operations directly from your mobile device
  • Chats and chat push notifications - Receive instant notifications for incoming chats and respond in real-time
  • Use pre-set filters to organize your tickets - Quickly find and prioritize tickets using customizable filters
  • See tags, notes, and departments for every ticket - Access complete ticket information at a glance

Full Customer Support in Your Hand

Solve tickets and be more productive on the go! With LiveAgent’s iOS app, you have complete access to your help desk system from anywhere. Whether you’re traveling, working from home, or simply away from your desk, you can provide the same level of customer support as you would from your office.

Download the iOS LiveAgent App

Get started today by downloading the LiveAgent iOS app from the App Store. The app is free to download and works seamlessly with all LiveAgent plans.

Download LiveAgent iOS App

Integrate Hundreds of Tools Through API

Want to connect your own tool with LiveAgent? No problem, you can do so using our API key. Extend the functionality of your iOS app by integrating with your favorite business tools and services. Try it today for free. No credit card required.

Why Choose LiveAgent’s iOS App?

  • Native iOS Experience - Built specifically for iOS devices for optimal performance and user experience
  • Real-time Notifications - Stay informed with instant push notifications for new tickets and chats
  • Complete Ticket Management - Access all ticket features including resolution, transfer, and response capabilities
  • Organized Workflow - Use filters and tags to keep your tickets organized and prioritized
  • Seamless Integration - Connect with hundreds of tools through our powerful API
  • No Additional Cost - The iOS app is included with all LiveAgent plans

Knowledge Base Resources

Need more help with the iOS app? Check out these detailed guides:

Frequently asked questions

What is the LiveAgent iOS app?

The LiveAgent iOS app is a native mobile application that allows you to provide customer support on the go. You can resolve tickets, respond to chats, and manage customer interactions directly from your iPhone or iPad.

Can I resolve tickets from the iOS app?

Yes, you can fully resolve, transfer, and respond to tickets directly from the iOS app. You have access to all ticket information including tags, notes, and department details.

Does the iOS app support push notifications?

Yes, the iOS app includes push notifications for chats, allowing you to stay updated on customer interactions in real-time, even when you're away from your desk.

Can I integrate other tools with the iOS app?

Yes, LiveAgent supports integration with hundreds of tools through its API. You can connect your favorite applications to enhance your workflow and productivity.

Is there a cost for the iOS app?

No, the LiveAgent iOS app is free to download. It's included with all LiveAgent plans (Small, Medium, Large, and Enterprise).

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