API

LiveAgent's API enables seamless software communication, supporting actions like company retrieval and conversation creation. Integrate with tools via Zapier, access resources like demos, and enhance customer support with features like collaboration tools and iOS app.

An API (Application Programming Interface) is a list of commands that one software can send to another. Thanks to API you can reconnect multiple programs, tools, and automate and influence many tasks. Two different software can “communicate” directly via API.

Send information from or into your LiveAgent account from other apps via API.

Available LiveAgent API actions:

Retrieve the list of companies
Delete conversations
Create new conversations
Register new customers
Retrieve the list of departments
Remove knowledgebase entries
Departments reports
and many more…

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Knowledgebase resources

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Integrations

Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.

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LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.