An API (Application Programming Interface) is a list of commands that one software can send to another. Thanks to API you can reconnect multiple programs, tools, and automate and influence many tasks. Two different software can "communicate" directly via API.


Send information from or into your LiveAgent account from other apps via API.

Available LiveAgent API actions:

  • Retrieve list of companies
  • Delete conversations
  • Create new conversations
  • Register new customers
  • Retrieve list of departments
  • Remove knowledgebase entries
  • Departments reports
  • and many more...

API Configuration in LiveAgentAPI Configuration in LiveAgent

Knowledgebase resources

See complete API reference

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