Looking for a Dixa alternative?

Discover why LiveAgent is the best Dixa alternative on the market.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Get Started | 30 days free Watch video

Used by

Home | Dixa alternative

Fed up with your help desk software?

Discover LiveAgent – a customer service software with lots of features that can cover multiple communication channels and social media. Stay in touch with your customers with email, live chat, call center, customer portal, Viber, WhatsApp and social media. Find out more about LiveAgent or begin your free 30-day trial to get the experience.

Start a Free Trial

30-day free trial No credit card required

.ladesk.com

Choose your region (datacenter location)

Americas (US)

Europe & Africa (EU)

Asia & Pacific (SG)

Data centre changes are not possible after account creation.

Send me product updates and other promotional offers.

By signing up, I accept T&C and Privacy Policy.

Dixa vs LiveAgent at a glance

Feature	LiveAgent	Dixa
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	❌No
Facebook	✅Yes	✅Yes
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	✅Yes
Unlimited 24/7 Support	✅Yes	✅Yes

Handle customer interaction via more channels

Exceptional customer service should come from multiple places that are convenient for your customers. Luckily, you can handle quality customer service from one ticketing system. Handle email ticketing and calls, set up your live chat widget, and connect Facebook, Twitter, Instagram, WhatsApp and Viber. Everything is under one roof as it should be so your agents can focus on more helping without switching between apps.

A dedicated customer service tool that handles everything

Social media are becoming better and faster customer service tools for support agents. That’s why Facebook and Facebook Messenger integrations are built into LiveAgent so you can simply connect your account. The same goes for Twitter and Instagram. Get social via a user-friendly ticketing system, manage your posts, reply to comments and simply do more from one place.

Real-time chat with intuitive features

Solve customer issues faster with the right customer support solution. Get amazing customer feedback thanks to the fastest live chat widget on the market. Live chat is one of the best customer support tools and LiveAgent supports it with key features to ensure a smooth experience. Have a look at the full list of live chat features and see what makes it great for customer satisfaction.

Handle customer inquiries faster with our live chat

Get amazing customer care from our support team

We handle customer conversations 24/7 to ensure we can help everyone at any time. Give us a call, chat with us or send us an email when you need our help to solve an issue or when you want to learn something new about LiveAgent. You can also consult our support portal that is filled with helpful articles about our customer service solution.

Save more with LiveAgent

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO

LiveAgent Product Tour | Live AgentP0Y0M0DT0H0M145S

Live AgentOctober 14, 2024

Ready to try LiveAgent?

Have a look at the tour video to see what else can LiveAgent do or start our free 30-day trial to experience it on your own. You can also have a look at our affordable pricing plans suitable for businesses of most sizes and industries. Join LiveAgent today and improve agent productivity with our help desk solution.

Compare us with others

Related Articles to Dixa alternative

Integrations

Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.

The right help desk for every business

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.