"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
Looking for a Dixa alternative?
Discover why LiveAgent is the best Dixa alternative on the market.
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Fed up with your help desk software?
Discover LiveAgent – a customer service software with lots of features that can cover multiple communication channels and social media. Stay in touch with your customers with email, live chat, call center, customer portal, Viber, WhatsApp and social media. Find out more about LiveAgent or begin your free 30-day trial to get the experience.
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Dixa vs LiveAgent at a glance
See a detailed comparison of Dixa vs LiveAgent features.
LiveAgent | Dixa | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
Handle customer interaction via more channels
Exceptional customer service should come from multiple places that are convenient for your customers. Luckily, you can handle quality customer service from one ticketing system. Handle email ticketing and calls, set up your live chat widget, and connect Facebook, Twitter, Instagram, WhatsApp and Viber. Everything is under one roof as it should be so your agents can focus on more helping without switching between apps.
Provide user satisfaction via more social media
Social media are becoming better and faster customer service tools for support agents. That’s why Facebook and Facebook Messenger integrations are built into LiveAgent so you can simply connect your account. The same goes for Twitter and Instagram. Get social via a user-friendly ticketing system, manage your posts, reply to comments and simply do more from one place.
Real-time chat with intuitive features
Solve customer issues faster with the right customer support solution. Get amazing customer feedback thanks to the fastest live chat widget on the market. Live chat is one of the best customer support tools and LiveAgent supports it with key features to ensure a smooth experience. Have a look at the full list of live chat features and see what makes it great for customer satisfaction.
Handle customer inquiries faster with our live chat
Get amazing customer care from our support team
We handle customer conversations 24/7 to ensure we can help everyone at any time. Give us a call, chat with us or send us an email when you need our help to solve an issue or when you want to learn something new about LiveAgent. You can also consult our support portal that is filled with helpful articles about our customer service solution.
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers."
Peter Komornik
CEO of Slido
Ready to try LiveAgent?
Have a look at the tour video to see what else can LiveAgent do or start our free 30-day trial to experience it on your own. You can also have a look at our affordable pricing plans suitable for businesses of most sizes and industries. Join LiveAgent today and improve agent productivity with our help desk solution.
Testimonials
Get LiveAgent and join 7000 happy clients
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"With LiveAgent we're able to give our customers support wherever they are. "
"With LiveAgent we're able to give our customers support wherever they are. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"With LiveAgent we're able to give our customers support wherever they are. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
