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Wix Help Desk Contacts

It looks like you’re trying to reach Wix’s customer service team. Unfortunately, we’re not associated with Wix’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Wix’s website and found the following customer support contact details. Please get in contact with Wix’s representatives by reaching out to them directly using the contact information below.

Wix Customer Service Contacts

Social Media Support Contacts

Wix Instagram

Wix Instagram

instagram.com/wix/

Wix Facebook Page

Wix Facebook Page

facebook.com/wix

Wix Twitter

Wix Twitter

twitter.com/wix

SLAs & Agreements

Directory

Email SLA

Wix support agents usually replies to email within 30 Minutes.

Directory

Live Chat SLA

Wix live agents usually pick up chats within 15 Minutes.

Directory

Call Center SLA

Wix call representatives usually pick up calls within 15 Minutes.

Directory

Forum SLA

N/A

Legal Contacts

Wix Terms & Conditions

Wix Terms & Conditions

N/A

Wix Privacy Policy

Wix Privacy Policy

N/A

Wix Security Policy

Wix Security Policy

N/A

Wix GDPR

Wix GDPR

N/A

Other Links

Wix Affiliate Program

Wix Affiliate Program

N/A

Location

FAQ

What is Wix?

Wix is a software as a service company. Wix is an online website builder that gives users drag-and-drop simplicity when it comes to designing and publishing your portfolio, small business website, blog, or online store.

What kind of support does Wix offer?

Customer service team of Wix offers the following support channels: email, live chat, call center, social media support, forum support and self-service support

How do I contact Wix?

You can contact Wix by emailing them, starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

What is Wix’s email address?

You can contact Wix by filling out the form: https://www.wix.com/support/conversations/category/contact?referral=article_0bdfcec6-a05e-4604-be55-cacd7e912259

Does Wix have live chat?

Yes, Wix has live chat support. Go to https://www.wix.com/support/conversations/category/contact?referral=article_0bdfcec6-a05e-4604-be55-cacd7e912259

How do I speak to someone in a Wix company?

If you prefer call support, you can contact their helpline. More information: https://support.wix.com/en/article/contacting-wix-by-phone-3491545

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