Find customer support contact information for Wix, including email support, live chat, call center support, and social media. See SLAs and agreements, legal contacts, and other relevant links.
It looks like you’re trying to reach Wix’s customer service team. Unfortunately, we’re not associated with Wix’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Wix’s website and found the following customer support contact details. Please get in contact with Wix’s representatives by reaching out to them directly using the contact information below.
Live Chat Button on Website
Wix live agents usually pick up chats within 15 Minutes .
Wix call representatives usually pick up calls within 15 Minutes .
Wix is a cloud-based web development platform that enables users to create stunning websites, mobile sites, and web applications with no coding skills necessary. Wix features an intuitive drag-and-drop editor, hundreds of designer-made templates, and a wide variety of features and tools to help businesses create a professional website without any technical knowledge. Wix also offers domain registration, web hosting, and eCommerce solutions.
The Wix company offers a wide range of online support for its customers. From its extensive knowledge base and help centre to its support forums and social media channels, Wix provides an array of options to help its users with any questions or issues they may have. This service is available 24/7, and Wix’s team of experts is always on hand to help. For more personalized support, Wix also has an online forum where users can ask questions and get answers from other Wix users. This is a great way to connect with the Wix community and share tips and advice. Finally, Wix has a number of social media channels – including Twitter, Facebook, and YouTube – which provide useful updates and tips for users. They also offer live chat support to help with any technical issues or product inquiries.
You can contact the Wix company by sending an email to email@example.com or by sending a message through their Help Center. Additionally, you can contact Wix through their social media channels, including Facebook or Twitter.
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
To have a password reset link sent to your email:
If your email address exists in the system, you’ll receive an email with the link to reset your password. Be sure to check your spam or junk folders.
If you don’t receive the email, it’s possible that when creating your account your email address was typed incorrectly. To find out if this is the case, send your username and the URL of your Wix site.
Transactions can be declined for many reasons. Your card may have expired, or your card may not be set up for recurring payments, for example. Your bank or payment service provider can help you to learn more. To help ensure successful payments, you can update your payment method in your Wix account at any time.
You can cancel your Ascend plan at any time within the first 14 days to receive a full refund. No questions asked!
Refund Policy Details
Wix is a software as a service company. Wix is an online website builder that gives users drag-and-drop simplicity when it comes to designing and publishing your portfolio, small business website, blog, or online store.
You can contact Wix by emailing them, starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
You can contact Wix by filling out the form: https://www.wix.com/support/conversations/category/contact?referral=article_0bdfcec6-a05e-4604-be55-cacd7e912259
Yes, Wix has live chat support. Go to https://www.wix.com/support/conversations/category/contact?referral=article_0bdfcec6-a05e-4604-be55-cacd7e912259
If you prefer call support, you can contact their helpline. More information: https://support.wix.com/en/article/contacting-wix-by-phone-3491545
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A message will be sent to your email address containing login details, right after your account is installed.