Okta Help Desk Contacts

Okta Help Desk Contacts

Published on Jan 20, 2026. Last modified on Jan 20, 2026 at 7:35 am
SaaS Enterprise Help Desk Software Ticketing Software

It looks like you're trying to reach Okta's customer service team. Unfortunately, we're not associated with Okta's support team. We are two entirely different business organizations. However, to make your life a little easier, we've researched Okta's website and found the following customer support contact details. Please get in contact with Okta's representatives by reaching out to them directly using the contact information below.

Go to https://www.okta.com/
Okta Homepage

Okta Customer Service Contacts

Okta Email Support

Okta Email Support

info@okta.com

Okta Live Chat Support

Okta Live Chat Support

N/A

Okta Call Center Support

Okta Call Center Support

+1 (800) 425-1267

Okta Knowledge Base

Okta Knowledge Base

support.okta.com/help/s/?language=en_US

Okta Forum

Okta Forum

devforum.okta.com/

Social Media Support Contacts

Instagram

Instagram

instagram.com/oktainc/

Facebook

Facebook

facebook.com/Okta/

Twitter

Twitter

twitter.com/okta

SLAs & Agreements

Email SLA

Email SLA

N/A

Live Chat SLA

Live Chat SLA

N/A

Call Center SLA

Call Center SLA

N/A

Forum SLA

Forum SLA

N/A

Okta Terms & Conditions

Okta Terms & Conditions

N/A

Okta Privacy Policy

Okta Privacy Policy

N/A

Okta Security Policy

Okta Security Policy

N/A

Okta GDPR

Okta GDPR

N/A

Okta Wikipedia Page

Okta Wikipedia Page

en.wikipedia.org/wiki/Okta_(company)

Okta Affiliate Program

Okta Affiliate Program

N/A

Okta Customer Support

What is Okta?

Okta is a leading identity management company that provides excellent customer support to its clients. The company prioritizes its customers and strives to provide prompt and effective solutions to any issues they may encounter. With a dedicated team of highly trained professionals, Okta offers 24/7 technical support and resources to assist customers in optimizing their use of the platform. Their commitment to customer satisfaction is evident in their proactive approach to addressing any concerns and the constant effort to improve their support services. As a result, Okta has established a reputation for providing superior customer support, making them a trusted partner for businesses of all sizes.

Okta customer support channels

You can contact the Okta support team by searching for help in knowledge base or calling company’s contact phone. To come for help, and be inspired, community forum is the best place. Quick advice and help can be found via social media accounts.

How do I contact Okta?

The best way to contact Okta is through their customer service contact phone at +1 (800) 425-1267. You can find product tutorials and peer support either via knowledge base, or by visiting community forum. Okta is also operating on a variety of social media platforms, including Facebook, Twitter, and Instagram.

Common problems and solutions

Experiencing problems with this software? Take a look at our list of the most common problems and find out how you can solve them.

How do I reset my password?

If you need to reset your Okta password, visit your Okta account login page and select the ‘Forgot password?" option. Follow the instructions sent to your registered email address to create a new password.

How do I enable multi-factor authentication?

Multi-factor authentication (MFA) adds an extra layer of security to your Okta account. You can enable MFA in your account settings by navigating to Security settings and selecting the authentication method that works best for you, such as SMS, email, or authenticator apps.

How do I manage user access and permissions?

Okta provides comprehensive user management features. You can manage user access and permissions through the Okta admin console. Navigate to the Users section, select the user you want to manage, and adjust their group memberships and application assignments as needed.

Frequently asked questions

What is Okta?

Okta is the foundation for secure connections between people and technology.

What kind of support does Okta offer?

Customer service team of Okta offers the following support channels: email, call center, social media support, forum support and self-service support.

How do I contact Okta?

You can contact Okta by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

What is Okta's email address?

You can contact their support by writing an email to info@okta.com

Does Okta have live chat?

No, Okta doesn't have live chat support.

How do I speak to someone at Okta?

If you prefer call support, you can contact their helpline +1 (800) 425-1267

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