5-Star Customer Service + Decreased Cart Bounce Rate Thanks To LiveAgent

Cart abandonment rate is often connected to missed orders and opportunities to gain new customers. However, the problem is often that they experience unanswered questions and obstacles in customer process. Keep them on minimum with LiveAgent, you won’t get second chance.

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Problem
Avoid Confusion

Getting a customer to visit your website and having a positive customer experience can cost a lot of resources. To avoid customers looking for answers elsewhere, it's crucial to provide real time customer service during the checkout process.

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Solution
Provide Help

By providing real time help during the checkout process, you can decrease the shopping cart abandonment rate by double digits and increase your conversion rate.

 
LiveAgent makes customer support a million times easier. Our response time is now faster by 26%.

Eva Kianickova, Head of Customer Service


You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? Guess right.. LiveAgent!

Try it now for free No Credit Card Required
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