Welcome to LiveAgent customer service webinar! Our specialists will guide you through our multi-channel help desk solution, that includes ticketing software, live chat, built-in call center and much more. We will help you to do the proper set up & configuration of your account and also answer your most requested questions. Get to know LiveAgent with us and improve your customer service.
Start with the basics
In this webinar, we are going through the basics of LiveAgent dashboard, what are the most important features and settings you should look at first.Watch
Help Desk Ticketing
Streamlined communication transformed into tickets is the key feature of LiveAgent. Increase productivity by switching to LiveAgent.Watch
Using live chat software or proactive chat invitations is a great way how to directly get in touch with customers, prospects or general audience, so they won't get lost on your website.Watch
Multi KB is the latest addition to customer portal ecosystem. With multiple knowledge bases you can separate knowledge according to a language, product or brand.Watch